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Front Office Supervisor

2 months ago


Beijing, Beijing, China Hyatt Corporation Full time

Assistant Front Office Manager

Overview

The role of the Assistant Front Office Manager is pivotal in ensuring the seamless operation of the Front Office Department within the Rooms Division.

Key Responsibilities

  • Ensure the Front Office operates efficiently and effectively.
  • Demonstrate strong leadership and interpersonal skills to foster a positive team environment.
  • Maintain excellent communication skills in English to interact with guests and staff.
  • Address and resolve guest issues promptly and professionally.
  • Utilize proficient computer skills, particularly in Microsoft Office and related systems.
  • Uphold high standards of service delivery in accordance with Hyatt Corporation's values.

Qualifications

  • A college degree or higher is required.
  • A minimum of three years' experience in an international hotel setting, with at least one year in a similar role.
  • Strong problem-solving abilities and a commitment to guest satisfaction.

This position offers an opportunity to develop your career in a dynamic and supportive environment, contributing to the overall success of the Front Office team.