Business Operations Team Lead

2 months ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time
About the Role

Amazon (Shanghai) International Trading Company Limited - D64 is seeking a highly skilled Business Operations Team Lead to accelerate China Sellers' success on worldwide Amazon Marketplace.

This is an exciting opportunity to shape and deliver our suite of Paid Service products and play a key role in working with multiple internal stakeholders and business teams to contribute to significant service offerings development and improvements, and/or launch to support growth of China Paid Service.

Key Responsibilities

  1. Own the business ops designing and optimizing, assessing and prioritizing needs based on business status
  2. Serve as the main point of contact for all China Paid Service related Business Operations, and work cross-functionally and globally with internal Amazon stakeholders to align on working mechanism
  3. Lead business operation team to drive the efficiency to enhance seller experience and contribute to business success
  4. Innovate and optimize operate process to achieve productivity and goal
  5. Act as an SME to solve local and worldwide Paid Service ops questions and issues and provide training and know-how to other teams

Requirements

  • 8+ years of experience leading business operations
  • Strong operation functional experience, including requirements gathering, creating/deploying solutions to end users
  • In-depth understanding of business processes related to Sales, Marketing, Support, and Operations
  • Impeccable attention to detail, passion for processes, systems/tools, and data analytic
  • Strong communication skills to communicate complex data model with simplicity

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