Guest Experience Service Manager
1 month ago
Guest Experience Service Manager
Park Hyatt Changsha is seeking a skilled Guest Experience Service Manager to lead our Front Office team.
Key Responsibilities:
- Develop and implement strategies to enhance guest satisfaction and loyalty
- Lead and manage a team of Front Office staff to deliver exceptional guest experiences
- Collaborate with other departments to ensure seamless guest service
- Monitor and analyze guest feedback to identify areas for improvement
Requirements:
- Proven experience in a Front Office leadership role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
About Us:
Park Hyatt Changsha is a luxury hotel located in the heart of Changsha, offering stunning views of the city and exceptional service.
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