Customer Experience Trainer

1 month ago


Guangzhou, Guangdong, China GUCCI CHINA TRADING LIMITED Full time

Job Overview


We are seeking a skilled Customer Experience Trainer to join our team at GUCCI CHINA TRADING LIMITED. In this role, you will play a critical part in enhancing the technical and behavioural skills of our employees to boost their performance and professional growth.



About the Role


The ideal candidate should have a solid understanding of customer experience principles and be able to design and deliver training initiatives that meet the needs of our employees.



Key Responsibilities


- Develop and implement training programs to improve employee knowledge and skills.
- Collaborate with internal stakeholders to identify learning needs and develop tailored solutions.
- Conduct training sessions and provide ongoing support to ensure employees can apply new skills effectively.



Requirements


To succeed in this role, you will need:


* A deep understanding of customer experience principles and practices.
* Excellent communication and interpersonal skills.
* Ability to analyze learning needs and develop targeted training programs.



Benefits


This is a fixed-term full-time position offering a competitive salary, commensurate with experience.



Estimated Salary Range: $80,000 - $100,000 per annum



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