IoT Service Manager

4 weeks ago


Shanghai, Shanghai, China Orange Business Services Full time

About the Role

The IoT Service Manager is responsible for ensuring the Orange Business IoT services meet customer expectations. This includes managing the network and associated systems to provide a seamless customer experience.

About You

  • Bachelor's degree in engineering or related discipline;
  • Proven success in developing and maintaining positive customer relationships with technical staff and leadership;
  • 8+ years of relevant technology experience in multiple business and technical areas;
  • Solid technical background with wireless communication, such as 5G, LTE, WCDMA, IOT;
  • Expert knowledge and experience level in connectivity management platforms such as WING, DCP;
  • Strong influence management skills and awareness of situational leadership;
  • Good oral, written communication and presentation skills in English, and knowledge of wireless industry.

Additional Information

The IoT Service Manager is the dedicated technical point of contact for large IoT enterprises and resellers throughout the customer lifecycle. This position is responsible for ensuring the Orange Business IoT services meet customer expectations.

Department

Global Delivery & Operations

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on strategic initiatives that drive their business.

Contract

Regular



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