Customer Support Specialist
2 weeks ago
Job Summary
As a Customer Support Engineer at Brooks Automation, you will be responsible for providing exceptional customer support through on-site installation, diagnosis, and repair of complex equipment and systems. You will work closely with customers to understand their needs and provide solutions to ensure their systems are operating at optimal levels.
Key Responsibilities
- Provide on-site installation and repair of complex equipment and systems
- Diagnose and troubleshoot technical issues
- Work with customers to understand their needs and provide solutions
- Collaborate with internal teams to ensure seamless support
Requirements
- Strong technical skills and knowledge of complex equipment and systems
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong customer service skills
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A commitment to diversity and inclusion
About Brooks Automation
Brooks Automation is a leading provider of automation and robotics solutions for the semiconductor and life sciences industries. We are committed to fostering a diverse and inclusive workplace and welcome applications from qualified candidates regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.
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