Client Relations Manager
1 day ago
Location: Shanghai
Company: Rohlig China Limited Shanghai Branch
Role Overview
We are seeking a dedicated professional to join our team as a Business Development Manager. This role involves fostering relationships with new and existing clients while driving revenue growth through strategic initiatives.
Key Responsibilities
- Identify and secure new business opportunities while nurturing and expanding current client accounts.
- Engage in proactive outreach to generate qualified leads, converting them into loyal customers through effective sales strategies.
- Conduct regular client meetings to assess service satisfaction and explore potential avenues for revenue enhancement.
- Achieve and surpass revenue targets set forth by the management.
- Establish and implement customer Standard Operating Procedures (SOP) to ensure alignment with client expectations.
- Promote the comprehensive range of services and products offered by the company, collaborating with various departments to optimize sales efforts.
- Work closely with the trade line manager and upper management to enhance the trade line and overall business performance.
Qualifications
- A minimum of 3 years of sales experience in the Freight Forwarding or Logistics sector; familiarity with the German and French markets is a plus.
- A highly motivated individual with robust knowledge of import/export ocean (NVOCC) and air logistics, along with experience in value-added 3PL solutions.
- Proficient communication skills in English and Chinese, both spoken and written; proficiency in Mandarin is advantageous.
- Competence in using personal computers, including Microsoft Word and Excel.
- A willingness to learn and adapt, demonstrating a strong work ethic.
- Excellent organizational skills and punctuality.
- A collaborative team player who can provide constructive feedback to superiors.
- Able to manage multiple tasks efficiently, often under tight deadlines.
Compensation and Benefits
- We offer a competitive salary package that includes a 13-month salary, allowances, and performance-based incentives.
- High-performing candidates will receive an attractive compensation package.
What to Expect
Joining Röhlig means embracing an international work culture where collaboration across borders is key to developing innovative logistics solutions. Our team members are empowered to take on significant responsibilities, benefiting from a supportive work environment that encourages personal growth and long-term career development.
Application Process
Interested candidates are encouraged to submit their resumes along with their current and expected salary details.
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