Customer Experience Manager
1 month ago
We are seeking a highly skilled Customer Experience Manager to join our team at Pfizer. As a key member of our digital customer experience team, you will be responsible for designing and implementing customer experience strategies that drive business growth and customer satisfaction.
Key Responsibilities- Customer Experience Strategy: Develop and execute customer experience strategies that align with Pfizer's business objectives.
- Customer Journey Mapping: Create customer journey maps to understand customer needs and preferences.
- Product Design: Design and develop digital products and services that meet customer needs and exceed expectations.
- Team Leadership: Lead a team of customer experience professionals to achieve business objectives.
- Collaboration: Collaborate with cross-functional teams, including product development, marketing, and sales, to ensure seamless customer experiences.
- Analytics: Analyze customer data to inform customer experience strategies and measure their effectiveness.
- Education: Bachelor's degree or higher in a related field, such as product design or business.
- Experience: 7-10 years of experience in customer experience management or product management, with a strong background in product market research, user story design, agile product development, UX and UI design, product testing, and product launch.
- Skills: Strong knowledge of market trends, excellent communication and collaboration skills, and the ability to manage priorities and drive impact in complex circumstances.
Pfizer is a global biopharmaceutical company that is committed to improving health outcomes for patients around the world. We are an equal opportunity employer and welcome applications from diverse candidates.
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Customer Experience Manager
4 weeks ago
Hangzhou, Zhejiang, China Pfizer Full timeJob Title: Customer Experience ManagerPfizer is seeking a highly skilled Customer Experience Manager to join our team in Hangzhou, China. As a key member of our digital customer experience team, you will be responsible for designing and implementing customer experience strategies that drive business growth and customer satisfaction.Key...
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Customer Experience Manager
2 weeks ago
Hangzhou, Zhejiang, China Pfizer Full timeCustomer Experience ManagerPfizer is seeking a highly skilled Customer Experience Manager to join our team in Hangzhou, China. As a key member of our digital customer experience team, you will be responsible for designing and implementing customer experience strategies that drive business growth and customer satisfaction.Key Responsibilities:Develop and...
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Customer Support Specialist
7 days ago
Hangzhou, Zhejiang, China ASML Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Support Engineer to join our team at ASML. As a key member of our support team, you will be responsible for evaluating and diagnosing problems, making appropriate repairs, and working with colleagues to isolate and solve issues.Key ResponsibilitiesEvaluate and diagnose problems, making...
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Customer Service Representative
1 week ago
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Customer Support Specialist
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Hangzhou, Zhejiang, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob SummaryWe are seeking a skilled Customer Support Engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司. As a key member of our support team, you will be responsible for providing top-notch customer service, performing corrective and preventive maintenance, and working on projects like...
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Customer Support Specialist
1 month ago
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Customer Support Specialist
3 weeks ago
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Customer Support Specialist
2 days ago
Hangzhou, Zhejiang, China ASML Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at ASML. As a key member of our support team, you will be responsible for evaluating and diagnosing problems, making appropriate repairs, and working closely with colleagues and customers to resolve issues.Key ResponsibilitiesEvaluate and diagnose...
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Customer Support Specialist
1 week ago
Hangzhou, Zhejiang, China ASML Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Support Engineer to join our team at ASML. As a key member of our support team, you will be responsible for evaluating and diagnosing problems, making appropriate repairs, and working with colleagues to isolate and solve issues.Key ResponsibilitiesEvaluate and diagnose problems, making...
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Customer Support Specialist
2 weeks ago
Hangzhou, Zhejiang, China ASML Full timeJob SummaryWe are seeking a highly skilled Customer Support Engineer to join our team at ASML. As a key member of our support team, you will be responsible for evaluating and diagnosing problems, making appropriate repairs, and working with colleagues to isolate and solve issues.Key ResponsibilitiesEvaluate and diagnose problems, making appropriate repairs...
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Account Manager
6 days ago
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Restaurant Manager
1 month ago
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Business Development Manager
3 weeks ago
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Restaurant Manager
2 weeks ago
Hangzhou, Zhejiang, China Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that enables them to deliver unforgettable guest experiences.About the RoleWe are seeking a...
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Restaurant Manager
7 days ago
Hangzhou, Zhejiang, China Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a world-class employee experience that enables them to deliver outstanding service.About the RoleWe're seeking a highly skilled and experienced...
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Manager of Client Engagement
1 week ago
Hangzhou, Zhejiang, China Pfizer Full timePosition Overview: As a pivotal member of the Pfizer team, you will spearhead the design and implementation of customer experience strategies that resonate with our clientele. Key Responsibilities: Develop and refine customer experience strategies, ensuring innovative solutions are consistently delivered to enhance customer satisfaction. Conduct...
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Business Development Manager
1 week ago
Hangzhou, Zhejiang, China Amazon (Shanghai) International Trading Company Limited Hangzhou Branch - K25 Full timeAbout Amazon Web ServicesAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Our MissionWe're...
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Compliance Account Manager
4 weeks ago
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Compliance Account Manager
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