Customer Support Specialist
1 month ago
About the Job
ASML is a leading company in the development of lithography machines that enable the production of faster, cheaper, and more energy-efficient microchips. We are seeking a highly skilled Customer Support Specialist to join our team in Beijing.
Key Responsibilities
The successful candidate will be responsible for the installation, qualification, repair, and maintenance of ASML systems at customer sites. They will also be responsible for transferring knowledge to customers and ensuring the smooth operation of our equipment.
Requirements
To be successful in this role, you will need a BS degree in an engineering field or equivalent experience. You will also need 1-6 years of experience in the semiconductor industry, with a strong understanding of lithography equipment and customer support principles.
Desirable Skills
We are looking for a candidate with excellent communication skills, both written and verbal. You will need to be able to work independently and as part of a team, with a strong attention to detail and ability to follow procedures. You will also need to be able to train and mentor engineers and customer employees.
About ASML
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. We recognize that diversity and inclusion are key drivers of our company's success.
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