Customer Support Specialist
3 days ago
We are seeking a highly skilled Customer Support Engineer to join our team at ASML. As a key member of our support team, you will be responsible for installing and maintaining equipment at customer locations, ensuring seamless operation and optimal performance.
Key Responsibilities- Install and maintain equipment at customer locations, including new feature installations and component inspections.
- Analyze and diagnose problems, making recommendations for design changes or material substitutions as needed.
- Work with colleagues, customers, and field support to isolate and solve problems.
- Maintain and optimize equipment daily to enhance functionality and prevent issues.
- Train customers on equipment use and routine maintenance, providing professional assistance and support.
- Perform administrative tasks, including pass-downs, work orders, and field service reports.
- Prepare written technical reports and provide support to less experienced personnel as needed.
- Ability to work in a clean room environment with mechanical and electrical equipment.
- Flexibility to work overtime and adapt to changing business needs.
- Initiative to communicate with colleagues and learn from them.
We offer a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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Customer Support Specialist
4 weeks ago
Beijing, Beijing, China ASML Full timeAbout the JobASML is seeking a highly skilled Customer Support Specialist to join our team in Beijing. As a key member of our Customer Support Organization, you will be responsible for the installation, qualification, repair, and maintenance of our advanced lithography machines at customer sites.Key ResponsibilitiesInstall and qualify ASML systems at...
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Customer Support Specialist
2 weeks ago
Beijing, Beijing, China ASML Full timeAbout the JobASML is a leading company in the development of lithography machines that enable the production of faster, cheaper, and more energy-efficient microchips. We are seeking a highly skilled Customer Support Specialist to join our team in Beijing.Key ResponsibilitiesThe successful candidate will be responsible for the installation, qualification,...
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Customer Success Support Specialist
1 month ago
Beijing, Beijing, China Microsoft Full timeOverview The role of the Enterprise Support Solutions Specialist is to drive and secure Microsoft Unified Support opportunities, ensuring that clients receive comprehensive support throughout all phases of the product lifecycle. This position is essential for enhancing customer satisfaction and optimizing their utilization of Microsoft products. At...
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Sales Support Specialist
1 week ago
Beijing, Beijing, China DBS Bank Full timeJob Title: Sales Support SpecialistAs a Sales Support Specialist at DBS Bank, you will play a crucial role in supporting our sales teams to deliver exceptional customer service and drive business growth. Your primary responsibility will be to provide administrative support to our customer service managers and sales teams, ensuring seamless communication and...
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Sales Support Specialist
4 weeks ago
Beijing, Beijing, China TÜV Rheinland Full timeJob Summary:We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at TÜV Rheinland. As a Sales Support Specialist, you will play a critical role in supporting our sales team with administrative tasks, data analysis, and customer communication.Key Responsibilities:Provide first-level support for sales-related...
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Customer Support Specialist
1 week ago
Beijing, Beijing, China ASML Full timeJob SummaryWe are seeking a highly skilled Customer Support Engineer to join our team at ASML. As a key member of our support team, you will be responsible for installing and maintaining equipment at customer locations, ensuring seamless operation and optimal performance.Key ResponsibilitiesInstall and maintain equipment at customer locations, including new...
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Customer Support Specialist
1 week ago
Beijing, Beijing, China ASML Full timeJob SummaryWe are seeking a highly skilled Customer Support Engineer to join our team at ASML. As a key member of our support team, you will be responsible for installing and maintaining equipment at customer locations, ensuring seamless operation and optimal performance.Key ResponsibilitiesInstall and maintain equipment at customer locations, including new...
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Customer Support Specialist
2 weeks ago
Beijing, Beijing, China ASML Full timeJob SummaryWe are seeking a highly skilled Customer Support Engineer to join our team at ASML. As a key member of our support team, you will be responsible for installing and maintaining equipment at customer locations, ensuring seamless operation and optimal performance.Key ResponsibilitiesInstall and test equipment, including new features and components,...
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Customer Support Specialist
3 days ago
Beijing, Beijing, China Applied Materials Full timeJob Summary:We are seeking a highly motivated and detail-oriented Customer Engineer I-PDC-C1 to join our team at Applied Materials. As a key member of our service delivery team, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our equipment.Key Responsibilities:Perform routine preventative...
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Customer Support Specialist
1 week ago
Beijing, Beijing, China Applied Materials Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Engineer I-PDC-C1 to join our team at Applied Materials. As a key member of our service delivery team, you will be responsible for providing exceptional customer support and ensuring the smooth operation of our equipment.Key ResponsibilitiesPerform routine preventative maintenance and...
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Customer Support Specialist
2 weeks ago
Beijing, Beijing, China Applied Materials Full timeJob Summary:We are seeking a highly motivated and detail-oriented Customer Engineer I-PDC-C1 to join our team at Applied Materials. As a key member of our service delivery team, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our equipment.Key Responsibilities:Perform routine preventative...
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IT Support Specialist
1 week ago
Beijing, Beijing, China Thomson Reuters Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Thomson Reuters. As an IT Support Specialist, you will be responsible for providing technical support to our users, troubleshooting issues, and resolving problems in a timely and efficient manner.Key ResponsibilitiesProvide 2nd level end user support to Reuters...
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Sales Support Specialist
3 weeks ago
Beijing, Beijing, China DBS Bank Full timeJob DescriptionAs a Sales Support Specialist at DBS Bank, you will play a crucial role in helping our customers achieve their financial goals. You will be part of a dynamic team that provides exceptional customer service and support to our clients.Key ResponsibilitiesProvide administrative support to customer service managers and maintain close relationships...
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Sales Support Specialist
2 weeks ago
Beijing, Beijing, China TÜV Rheinland Full timeJob DescriptionAs a Sales Support Specialist at TÜV Rheinland, you will play a crucial role in supporting our sales team with administrative tasks, customer inquiries, and sales-related activities.Key Responsibilities:Provide first-level support for sales-related inbound customer inquiries, ensuring timely and effective resolution.Coordinate internal...
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Product Application Support Specialist
2 weeks ago
Beijing, Beijing, China Cummins Inc. Full timeJob Title: Product Application Support SpecialistJoin Cummins Inc. as a Product Application Support Specialist and be part of a team that delivers innovative solutions to customers worldwide. As a key member of our team, you will be responsible for providing technical support to customers, ensuring that our products meet their needs and expectations.Key...
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IT Support Specialist
3 days ago
Beijing, Beijing, China Thomson Reuters Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Thomson Reuters. As an IT Support Specialist, you will play a critical role in providing technical support to our users, troubleshooting issues, and delivering projects.ResponsibilitiesProvide 2nd level end user support to our users, including troubleshooting and...
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Customer Service Process Specialist
1 week ago
Beijing, Beijing, China Mercedes-Benz Full timeJob Title: Customer Service Process SpecialistAt Mercedes-Benz, we are seeking a highly skilled Customer Service Process Specialist to join our team. As a key member of our Customer Service department, you will be responsible for implementing and supporting CS-related processes, analyzing data, and providing coaching and support to dealerships.Key...
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Customer Service Process Specialist
3 days ago
Beijing, Beijing, China Mercedes-Benz Full timeJob Title: Customer Service Process SpecialistAt Mercedes-Benz, we are seeking a highly skilled Customer Service Process Specialist to join our team. As a key member of our Customer Service department, you will be responsible for implementing and supporting CS-related processes, analyzing data, and providing coaching and support to dealerships.Key...
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IT Support Specialist
2 weeks ago
Beijing, Beijing, China Thomson Reuters Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Thomson Reuters. As a key member of our Special Technology Services (STS) team, you will play a critical role in providing exceptional support to our users, ensuring seamless delivery of our products and services.ResponsibilitiesProvide 2nd level end-user support to...
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Customer Service Process Specialist
4 weeks ago
Beijing, Beijing, China Mercedes-Benz Full timeJob Title: Customer Service Process SpecialistAt Mercedes-Benz, we are seeking a highly skilled Customer Service Process Specialist to join our team. As a key member of our Customer Service team, you will be responsible for implementing and supporting customer service processes, analyzing data, and providing coaching and support to dealerships.Key...