Customer Support Specialist

2 weeks ago


Beijing, Beijing, China Applied Materials Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Customer Engineer I-PDC-C1 to join our team at Applied Materials. As a key member of our service delivery team, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our equipment.

Key Responsibilities:

  • Perform routine preventative maintenance tasks to ensure equipment is running efficiently and effectively.
  • Respond to customer issues in a timely and professional manner, communicating with other engineers as needed.
  • Verify the operational quality of system equipment and ensure that all procedures and schematics are up-to-date.
  • Develop skills to perform basic activities in your job and understand how your assigned duties integrate with others in the team.
  • Use existing procedures to solve straightforward problems and have limited opportunity to exercise discretion.
  • Impact the accuracy of your work and receive close supervision, with duties clearly defined and methods and tasks described in detail.

Requirements:

  • Associate's Degree
  • 1-2 years of experience in a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Relocation Eligible: Yes

Travel: Yes, 50% of the time



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