Corporate Desktop Support Specialist

6 days ago


Shanghai, Shanghai, China Stefanini Full time
Job Overview

We are seeking a skilled Corporate Desktop Support Specialist to join our team at Stefanini. This role will be responsible for providing hardware and software support services to our clients, including break/fix and troubleshooting of end-user systems, printers, and peripherals.

Responsibilities
  • Provide on-site technical support to clients, resolving hardware and software issues efficiently.
  • Implement virus detection and eradication procedures to ensure system security.
  • Diagnose and repair printer and peripheral device failures.
  • Troubleshoot network devices to ensure connectivity from PCs to the network.
  • Install and upgrade hardware and software as required.
  • Set up and troubleshoot audio/video equipment such as projectors and video conference equipment.
Requirements
  • High school diploma or equivalent required; typically 2 years of related experience preferred.
  • Knowledge of multiple manufacturers and operating systems.
  • Excellent troubleshooting capabilities.
  • Ability to work independently and in a team environment.
  • Effective communication skills with technical and non-technical audiences.
  • Customer-oriented attitude.
  • Valid driver's license and proof of auto insurance (if travel is required).
  • Ability to lift equipment up to 50 pounds and engage in labor-related duties.
What We Offer
  • A comprehensive benefits package, including 401(k), paid time off, tuition reimbursement, medical, dental, and vision insurance, and more.
  • Opportunities for professional development through eLearning programs and virtual training.
Estimated Salary: $60,000 - $80,000 per year

Stefanini offers a dynamic work environment with opportunities for growth and professional development. If you are a motivated and detail-oriented individual with excellent technical skills, we encourage you to apply for this exciting opportunity.



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