Client Success Manager, eCommerce

2 weeks ago

Beijing, Beijing, China AppLovin Full time
About AppLovin

AppLovin is a leading technology company that helps businesses of all sizes connect with their ideal customers. Our end-to-end software and AI solutions enable businesses to reach, monetize, and grow their global audiences. For more information about AppLovin, visit our website.

To deliver on this mission, our global team is composed of talented individuals with diverse backgrounds and perspectives. At AppLovin, we are intentional about building a team and culture that reflects our developers and customers around the world. We seek candidates who are outstanding in their own right and demonstrate their support of others.

Our Ecommerce Team

Our ecommerce team helps ecommerce brands convert new and repeat shoppers at a massive scale through our industry-leading network of in-app supply. By leveraging the same performance-based targeting techniques as social media, our Audience+ platform delivers the right ads to the right shoppers to ensure advertisers reach their ROI goals. This is achieved by adapting our renowned AI-advertising engine, AXON, to the ecommerce sector.

Job Summary

We are looking for a motivated and analytical client success expert with experience in ecommerce marketing in China. With our successful pilot completed, we are now ready to scale this product to market. This role offers a unique opportunity to shape the client experience for a new business line from its inception and play a key role in driving significant results for our partners.

Key Responsibilities
  • Proactively engage new/existing ecommerce brands to understand their performance advertising goals and optimize campaigns with the right creative and landing page strategies.
  • Employ a consultative approach, building trusted relationships with Heads of Marketing/Growth to help unlock budgets for maximum impact.
  • Understand what matters most to your partners and implement tailored action plans to drive growth.
  • Collaborate with the broader AppLovin Client Success, Business Development, and Sales teams in the region.
  • Attend industry events and conferences to represent AppLovin, building your industry knowledge and fostering meaningful relationships with key partners.
Requirements
  • BA/BS degree preferred with a strong academic record.
  • At least 3 years of client-facing experience working with digital marketers (ecommerce experience preferred).
  • Understanding of the mobile ad & ecommerce ecosystems.

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