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Client Success Manager, E-commerce

1 month ago


Beijing, Beijing, China AppLovin Full time
About AppLovin

AppLovin is a leading technology company that helps businesses connect with their ideal customers. Our end-to-end software and AI solutions enable companies to reach, monetize, and grow their global audiences.

We're committed to building a diverse and inclusive team that reflects the experiences and perspectives of our customers and developers around the world. At AppLovin, we're intentional about the team and culture we're building, seeking candidates who are outstanding in their own right and demonstrate their support of others.

As a Fortune Best Workplace in the Bay Area and a Certified Great Place to Work, we're proud of our company culture and values. Our e-commerce team is dedicated to helping brands convert new and repeat shoppers at scale through our industry-leading network of in-app supply.

Job Summary

We're seeking a motivated and analytical client success expert with experience in e-commerce marketing in China. This role offers a unique opportunity to shape the client experience for a new business line from its inception and play a key role in driving significant results for our partners.

Key Responsibilities
  • Proactively engage with e-commerce partners to understand their performance advertising goals and optimize campaigns with the right creative and landing page strategies.
  • Employ a consultative approach, building trusted relationships with Heads of Marketing/Growth to help unlock budgets for maximum impact.
  • Understand what matters most to your partners and implement tailored action plans to drive growth.
  • Collaborate with the broader AppLovin Client Success, Business Development, and Sales teams in the region.
  • Attend industry events and conferences to represent AppLovin, building your industry knowledge and fostering meaningful relationships with key partners.
Requirements
  • BA/BS degree preferred with a strong academic record.
  • At least 3 years of client-facing experience working with digital marketers (e-commerce experience preferred).
  • Understanding of the mobile ad & e-commerce ecosystems.

We're an equal opportunity employer committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics. Learn more about EEO rights as an applicant. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send us a request at accommodations@applovin.com.