Guest Service Manager
4 weeks ago
Position Overview
The Guest Service Manager plays a vital role in ensuring the highest level of satisfaction for our guests.
Key Responsibilities:
- Respond to guest inquiries and follow up to confirm their requests have been met.
- Take and confirm reservations and cancellations, providing guests with information on property amenities and services.
- Collaborate with management to develop procedures and set goals to improve department performance.
- Maintain confidentiality, protect company assets, and ensure quality standards are met.
Requirements:
- High school diploma or equivalent.
- At least 1 year of related work experience, including supervisory experience.
We offer a competitive salary of $55,000 - $65,000 per year, depending on location and experience. Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture.
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