Senior Program Operations Manager

2 days ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time
Unlock Global Sales Potential with Amazon

Amazon Global Selling is a dynamic and fast-paced business that empowers individuals and businesses to reach new customers worldwide. As a key player in this ecosystem, we're seeking a highly motivated Program Operations Manager to join our central PMO team.

Key Responsibilities:
  • Collaborate with global stakeholders to define the ideal seller experience on supply chain operations for a new fulfillment channel.
  • Develop and manage a mechanism to educate sellers and internal teams on operation rules and product/program features.
  • Help sellers resolve issues and provide resolutions.
  • Drive continuous process improvement.
Requirements:
  • Bachelor's degree or equivalent.
  • 5+ years of sales operations or equivalent experience.
  • Experience defining, refining, and implementing sales processes, procedures, and policies.
  • Experience in business process design.
  • Proficiency in Microsoft Excel for data manipulation and analysis.
Preferred Qualifications:
  • Experience presenting to senior leadership.
  • Experience working in a high-growth, technology company.


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