Customer Service Representative

2 days ago


Xi'an, Shaanxi, China Copeland Full time
Job Summary:

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for ensuring timely order execution and follow-up in line with company policies. Your primary duties will include order entry, project setup, procurement, monitoring shipments for on-time delivery, invoicing, collections, and payments. You will serve as the prime contact for customers, representatives, and subsidiaries for order status and materials availability. Additionally, you will ensure pricing accuracy and compliance with export control regulations, Asia Pacific customs regulations, and China customs regulations. Your responsibilities will also include ensuring order processes, setup, and transactions in Oracle are compliant with policies and audit requirements. You will maintain accuracy in Oracle transactions to ensure the accuracy of inventory WIP records and bookings and sales data. Furthermore, you will ensure compliance with and fulfillment of agreed contractual terms and conditions. You will maintain a proactive relationship with major vendors to ensure quality of materials meets specifications and on-time delivery to customers. You will handle the software order releasing process and perform and cooperate with any ad-hoc requirements. This role requires a Bachelor's degree in business, international trade, or English, as well as + years' working experience in contract administration, project coordination, and shipping (import and export). Fluency in English and Mandarin (spoken and written) is preferred, along with good oral and written communication skills, the ability to organize and develop a good administrative system, and good team player skills. Our company offers competitive compensation and benefits, comprehensive medical and insurance coverage, a commitment to diversity, equity, and inclusion, and a safe working environment.

  • Xi'an, Shaanxi, China emerson Full time

    Job Summary:As a key member of our team, you will be responsible for executing orders and projects in line with our company's policies and procedures. This role requires strong communication and organizational skills, as well as the ability to work effectively with customers, representatives, and subsidiaries.Key Responsibilities:Enter orders, set up...


  • Xi'an, Shaanxi, China Copeland Full time

    Job Summary:We are seeking a highly skilled and experienced professional to join our team as a Customer Care Officer. This role will be responsible for executing orders and projects in line with company policy, ensuring accuracy and compliance with regulations, and maintaining a proactive relationship with vendors.Key Responsibilities:Execute orders and...


  • Xi'an, Shaanxi, China emerson Full time

    Job Summary:We are seeking a highly skilled and experienced professional to join our team as a Customer Care Officer. This role will be responsible for executing orders and projects in line with company policy, ensuring accuracy and compliance with regulations, and maintaining a proactive relationship with vendors.Key Responsibilities:Execute orders and...


  • Xi'an, Shaanxi, China Galderma Full time

    About GaldermaGalderma is a leading dermatology company with a presence in approximately 90 countries. We offer a portfolio of premium flagship brands and services that cater to the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology.Job DescriptionWe are seeking a highly motivated and...


  • Xi'an, Shaanxi, China emerson Full time

    Job Summary:Emerson is seeking a skilled Customer Care Officer to execute orders and projects in line with company policy, ensuring seamless customer experiences and efficient order management.In This Role, Your Responsibilities Will Be:Enter orders, set up projects, procure materials, monitor shipments for timely delivery, invoice, collect payments, and...


  • Xi'an, Shaanxi, China Galderma Full time

    About GaldermaGalderma is a leading dermatology company with a presence in approximately 90 countries. We deliver a portfolio of premium flagship brands and services that span the full spectrum of the dermatology market through Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology.Job SummaryWe are seeking a Senior Sales Representative...


  • Xi'an, Shaanxi, China Bayer Full time

    About BayerBayer is a global leader in the life science industry, driven by a vision to improve human health and quality of life. Our team of visionaries, innovators, and collaborators is dedicated to solving the world's toughest challenges and making a real difference in people's lives.Job SummaryWe are seeking a highly motivated and experienced Medical...


  • Xi'an, Shaanxi, China Bayer Full time

    About BayerWe're a global leader in the life science industry, driven by our vision to improve human health and quality of life. Our innovative products and services are used by millions of people around the world.Job SummaryWe're seeking a highly motivated and experienced Medical Representative to join our team in Xi'an. As a Medical Representative, you...


  • Xi'an, Shaanxi, China Lam Research Full time

    The RoleLam Research is seeking a skilled Field Service Engineer to join our Customer Support Business Group. As a Field Service Engineer, you will be responsible for providing quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam's complex electro-mechanical and electronic systems at customer sites.Key...


  • Xi'an, Shaanxi, China Lam Research Full time

    The RoleLam Research is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam's complex electro-mechanical and electronic systems at customer sites.Key ResponsibilitiesPerform...


  • Xi'an, Shaanxi, China Atlas Copco Full time

    About the RoleWe are seeking a highly motivated and experienced Energy Efficiency Sales Representative to join our team in Xi'an. As a key member of our sales team, you will be responsible for visiting pre-qualified optimization leads, presenting audit results to customers, and building sales quotations.Key ResponsibilitiesVisit pre-qualified optimization...


  • Xi'an, Shaanxi, China Lam Research Full time

    The RoleLam Research is seeking a skilled Field Service Engineer 3 to join our Customer Support Business Group. As a Field Service Engineer, you will be responsible for providing quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam's complex electro-mechanical and electronic systems at customer sites.Key...


  • Xi'an, Shaanxi, China Atlas Copco Full time

    About the RoleWe are seeking a highly motivated and experienced sales professional to join our team as an Energy Efficiency Sales Representative in Xi'an. As a key member of our sales team, you will be responsible for driving business growth and revenue through the sale of our energy-efficient solutions.Key ResponsibilitiesVisit pre-qualified optimization...


  • Xi'an, Shaanxi, China Amgen Full time

    About AmgenAmgen is a biotechnology pioneer dedicated to improving the quality of life for people around the world. We foster an inclusive environment of diverse, ethical, committed, and highly accomplished people who respect each other but compete intensely to win.Job SummaryWe are seeking a Biopharmaceutical Representative to join our team in Xi'an. As a...

  • Sales Representative

    2 months ago


    Xi'an, Shaanxi, China Fluke Full time

    Job Summary:We are seeking a highly motivated and experienced Sales Engineer to join our team at Fluke. As a Sales Engineer, you will be responsible for selling our products within an assigned segment, representing the Company to distributors and end-users, and creating long-term relationships with customers.Main Responsibilities:1. Follow up on potential...


  • Xi'an, Shaanxi, China Atlas Copco Full time

    At Atlas Copco, we're committed to helping industries thrive through sustainable innovations. As an Energy Efficiency Sales Representative in Xi'an, you'll play a key role in driving growth and reducing energy consumption.Your Key Responsibilities1. Identify and pursue optimization leads in the region2. Present audit results to customers and build sales...


  • Xi'an, Shaanxi, China Galderma Full time

    Galderma is a leading dermatology company with a presence in approximately 90 countries. We deliver a portfolio of premium flagship brands and services that span the full spectrum of the dermatology market through Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology.We are seeking a Senior Sales Representative to join our team in...


  • Xi'an, Shaanxi, China Atlas Copco Full time

    About the RoleWe are seeking a highly motivated and experienced Energy Efficiency Sales Representative to join our team in Xi'an. As a key member of our sales team, you will be responsible for visiting pre-qualified optimization leads, presenting audit results to customers, and building sales quotations.Key Responsibilities:Visit pre-qualified optimization...

  • Medical Representative

    2 months ago


    Xi'an, Shaanxi, China Bayer Full time

    About BayerWe're a visionary company driven to solve the world's toughest challenges and make a real difference in people's lives. Our mission is to create a world where 'Health for all, Hunger for none' is no longer a dream, but a reality. We're a community of brilliant and diverse minds who are passionate about making a meaningful impact.Your RoleAs a...


  • Xi'an, Shaanxi, China Lam Research Full time

    The RoleWe are seeking a highly skilled Field Service Engineer to join our team at Lam Research. As a key member of our Customer Support Business Group, you will play a critical role in ensuring the operational excellence of our complex semiconductor equipment.Key ResponsibilitiesProvide on-site repair, maintenance, and installation services for Lam's...