Customer Service Representative
3 weeks ago
Description
KEY ACCOUNTABILITIES
Ensuring Regulatory Compliance
Uphold Huntsman Corporate EHS standards, business ethics, and international trade compliance at all times. Maintain personal conduct in accordance with EHS, HR, and Administration regulations.Strategic Planning and Team Management
Align with business strategy and supply chain strategy; set personal targets in line with departmental goals; develop a career growth plan; and ensure individual performance meets expectations.Key Business Responsibilities
Own the demand forecast management process for short-term (3-6 months) periods; lead collaborative forecast reviews with key direct accounts, distributors, and sales teams. Ensure customer satisfaction; translate real demand into supply plans (fix Purchase Requisitions and/or Planned Production Orders) based on demand management process outputs. Develop an appropriate supply strategy with reasonable lead times for demand types and business nature, balancing the risk of problematic inventory and supply shortages. Process customer orders; track supply with intercompany suppliers; coordinate with production teams in Panyu and Nanjin sites; manage supply shortages. Adopt a process-driven mindset; execute standard operational processes; ensure discipline and quality in outcomes; escalate exceptions when necessary. Take full responsibility for inventory holding; drive continuous improvement initiatives for problematic inventory, including aging and blocked stock.Additional tasks assigned by line managers.
KEY REQUIREMENTS
Education: Bachelor's degree or higher; Supply Chain Management or related field preferred.
Experience: Minimum 3 years in demand planning, supply planning, and/or customer service roles.
Skills:
Knowledge of Supply Chain principles, MRP, and ERP systems. Familiarity with SAP in SD and/or MM sections. Logistics and Transportation expertise. Excellent communication and coordination skills. Analytical, results-driven, innovative, adaptable, and team-oriented mindset. Proficient English skills in both spoken and written formats.KEY COMPETENCIES
Customer Focus Achieving Valuable Results Situational Influencing Analytical thinking Developing selfAdditional Locations:
-
Customer Service Representative
4 weeks ago
Guangzhou, Guangdong, China Marriott Vacations Worldwide Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Marriott Vacations Worldwide. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
3 weeks ago
Guangzhou, Guangdong, China Marriott Vacations Worldwide Full timeJob SummaryAs a Customer Service Representative at Marriott Vacations Worldwide, you will be responsible for providing exceptional customer service to our guests. This includes greeting customers, offering assistance with merchandise, and responding to questions regarding products. You will also be responsible for maintaining a clean and organized store...
-
Customer Service Representative
4 weeks ago
Guangzhou, Guangdong, China AirAsia Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Groupdesk team, you will be responsible for delivering exceptional quality of service to our internal and external clients.Key ResponsibilitiesProvide timely and effective support to our clients, ensuring...
-
Customer Service Representative
3 weeks ago
Guangzhou, Guangdong, China AirAsia Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional quality of service to our clients across various sectors, including Travel Agencies, Regulatory Agencies, and Government sectors.Key Responsibilities:Provide...
-
Customer Service Representative
2 weeks ago
Guangzhou, Guangdong, China FedEx Full timeJob SummaryFedEx is seeking a skilled Customer Financial Services Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProcess customer payments and handle financial...
-
Customer Service Representative
1 month ago
Guangzhou, Guangdong, China Huntsman Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Focus Center Representative to join our team at Huntsman. This role will be responsible for ensuring full compliance with corporate EHS standards, business ethics, and international trade compliance.Key ResponsibilitiesDevelop and implement effective demand forecasting and supply planning...
-
Customer Service Representative
3 weeks ago
Guangzhou, Guangdong, China Ninja Van Full timeWe are a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.Our company, Ninja Van, has become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six...
-
Customer Service Representative
4 weeks ago
Guangzhou, Guangdong, China CSA Group Full timeJob Summary:The Customer Care Specialist is a key role within CSA Group, responsible for promoting continued growth and superior customer service for new business and current customers within an assigned territory. This position serves as an internal sales and customer contact for initial inquiries, quotes, and service within an assigned area and provides...
-
Customer Service Representative
3 days ago
Guangzhou, Guangdong, China AirAsia Full time**About AirAsia**AirAsia is a dynamic and innovative airline company that offers exciting opportunities for growth and development.**Salary:** Estimated annual salary range between $40,000 to $60,000 (dependent on experience).**Job Description:To deliver exceptional quality of service to Travel Agencies, Regulatory Agencies, Government sectors, Corporate...
-
Lobby Ambassador
1 month ago
Guangzhou, Guangdong, China Marriott Vacations Worldwide Full timeAbout the RoleMarriott Vacations Worldwide is seeking a motivated and customer-focused individual to join our Sales and Marketing team as a Lobby Ambassador/Greeter. This role is perfect for someone who enjoys interacting with guests and providing exceptional customer service.Key ResponsibilitiesEngage with guests in the lobby and provide personalized...
-
Customer Service Expert
3 weeks ago
Guangzhou, Guangdong, China Cummins Inc. Full timeKey Responsibilities: At Cummins Inc., we are seeking a skilled Customer Support Representative to join our team. As a Field Service Technician, you will be responsible for providing exceptional customer service and support in the field. Responsibilities: Engage customers in a courteous and professional manner, anticipating and ensuring prompt and...
-
Customer Sales Manager
4 weeks ago
Guangzhou, Guangdong, China 3M Full timeJob Title: Sales Representative for 3M ElectronicsJob Summary: We are seeking a highly motivated Sales Representative to join our team in the Guangdong region. The ideal candidate will have a strong background in sales and a passion for consumer electronics.Key Responsibilities:Responsible for selling 3M electronic products in the Guangdong region.Maintain...
-
Sales Development Representative
4 weeks ago
Guangzhou, Guangdong, China FedEx Full timeJob SummaryWe are seeking a highly motivated and results-driven Sales Development Representative to join our team at FedEx. As a Sales Development Representative, you will be responsible for finding and growing new customers through outbound sales calls and lead generation.Key ResponsibilitiesFind and acquire new customers through sales calls and lead...
-
Business Development Representative
3 weeks ago
Guangzhou, Guangdong, China FedEx Full timeJob Summary:As a Business Development Representative at FedEx, you will play a key role in identifying and pursuing new business opportunities that drive revenue growth and market expansion. The successful candidate will be responsible for cultivating relationships with existing and potential customers, understanding their needs, and providing tailored...
-
Financial Services Representative
3 weeks ago
Guangzhou, Guangdong, China HSBC Full timeWealth and Personal Banking (WPB)Wealth and Personal Banking is a global business combining Retail Banking and Wealth Management, and Global Private Banking, to become a global wealth manager with a trillion in assets.Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for...
-
Customer Service Ambassador
3 weeks ago
Guangzhou, Guangdong, China Marriott Vacations Worldwide Full timeAbout the RoleMarriott Vacations Worldwide is seeking a highly motivated and customer-focused individual to join our Sales and Marketing team as a Lobby Ambassador/Greeter. This role is responsible for engaging guests in the lobby, introducing them to our Marketing team, and providing exceptional customer service.Key ResponsibilitiesEngage with guests and...
-
Sales Representative
4 weeks ago
Guangzhou, Guangdong, China Applied Materials Full timeJob SummaryWe are seeking a highly motivated and experienced Sales Representative to join our team at Applied Materials. The ideal candidate will have a strong background in sales and customer engagement, with a proven track record of driving revenue growth and building strong relationships with key customers.Key ResponsibilitiesRepresent Applied Materials...
-
Global Customer Service Strategist
3 days ago
Guangzhou, Guangdong, China Music Tribe Full timeWe are seeking a highly experienced Global Customer Service Strategist to lead our after-sales operations at Music Tribe. In this role, you will shape a world-class customer-focused strategy for global markets, building a robust network of third-party service centers and implementing an integrated service CRM system.Key Responsibilities:BUILD A GLOBAL...
-
Medical Representative
1 month ago
Guangzhou, Guangdong, China Haleon Full timeAbout the RoleHaleon is seeking a highly motivated and experienced Medical Representative to join our team. As a Medical Representative, you will be responsible for promoting our pharmaceutical products to healthcare professionals and building strong relationships with key customers.Key ResponsibilitiesDevelop and execute sales strategies to achieve business...
-
Cloud Business Development Representative
3 days ago
Guangzhou, Guangdong, China ICP-Huangpu (CAN4) branch Full timeAbout the RoleAmazon Connect Technology Services (Beijing) Co., Ltd. is a leading provider of cloud-based technology solutions, and we are seeking an experienced Cloud Business Development Representative to join our team.Key ResponsibilitiesQualify opportunities and work on large dealsManage partner cloud projects across assigned territoriesDevelop and...