Digital Transformation Leader

4 weeks ago


Shanghai, Shanghai, China Microsoft Full time

Overview

Micorosft is on a mission to empower every person and every organization to achieve more. Our culture centers around embracing growth, inspiring excellence, and encouraging teams and leaders to bring their best each day. By doing so, we create life-changing innovations that impact billions of lives worldwide.

You can help us drive this mission forward by transforming the work environment using our solutions, creating a workplace loved by users, IT professionals, and everyone in between.

As a Modern Workplace Specialist, you will be responsible for working with business decision-makers to understand their unique needs. You will orchestrate an extensive virtual team covering multiple solution areas, including modernizing communications, employee experience, transitioning to cloud, hybrid meetings, frontline workers, and discovering business insights. Your goal is to sell solutions that empower employees and drive business success while working collaboratively with your team.

Qualifications

We are seeking individuals with 7+ years of technology-related sales or account management experience. Alternatively, candidates may hold a Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, accompanied by 6+ years of technology-related sales or account management experience.

Candidates should also have a strong understanding of consumption-driven revenue models and AI-powered growth strategies, as well as hands-on experience in implementing real-world user cases and scenarios within enterprise settings.

Responsibilities

Key responsibilities include people management, where managers deliver success through empowerment and accountability by modeling, coaching, and caring. This includes defining team objectives and outcomes, enabling success across boundaries, and helping the team adapt and learn.

Sales execution involves bringing impactful industry insights into customer engagements, closing deals with customers, and acting as a thought leader in digital transformation across solution areas. Additionally, you will lead transformational shifts to drive deployment and create business value for customers.

Other key responsibilities include leading a virtual cross-organizational team on strategic projects and high-impact solution sales deployments, which enable digital transformation and deliver business value. You may also lead partner integration into account/territory planning and customer engagements.

Scaling and Collaboration

This role requires guiding your team to build a network of partners to cross-sell and up-sell, identifying new partners, and evaluating partner capabilities. You will facilitate the development of partner strategies and ensure execution, providing input and feedback to One Commercial Partner (OCP) on developing partner strategies and building partner capabilities.

You will also coach your team to learn about and apply the orchestration model, facilitating and leading internal communication and collaboration by identifying resources and removing barriers. Furthermore, you will contribute to the development of the orchestration model.

Technical Expertise

In terms of technical expertise, you will support your team in participating in Microsoft events, contributing to setting up events, and promoting best practice sharing across subsidiaries. You will act as the spokesman for Microsoft at external events, providing expertise to customers/partners and sharing knowledge on specific platforms or markets.

You will also coach your team on business and market knowledge, leading team's internal collaboration to position Microsoft products, solutions, and/or services against competitors. Moreover, you will act as a thought leader to help your team connect Microsoft solutions to customer business impact.

Sales Excellence

Beyond these responsibilities, you will build and transform new markets by leveraging technical and industry expertise, partners, and resources. You will lead a team to explore business and emerging opportunities, optimizing the portfolio and facilitating customer innovation.

You will lay out customer satisfaction long-term strategies, proactively promoting development of deep and influential relationships with client contacts. You will guide your team on ensuring customer/partner satisfaction and facilitate the resolution of sales/delivery issues for strategic accounts.

Benefits and Perks

This role offers industry-leading healthcare benefits, educational resources, discounts on products and services, savings and investments, maternity and paternity leave, generous time away, giving programs, and opportunities to network and connect.

Salary Range: $120,000 - $200,000 per year



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