Technical Solutions Specialist

4 weeks ago


Hefei, Anhui, China ASML Full time

Job Summary

We are seeking a highly skilled Technical Solutions Specialist to join our team at ASML. As a key member of our organization, you will be responsible for providing technical support and solutions to our customers and internal stakeholders.

Key Responsibilities

  • Contribute to service order actions and problem description clarification.
  • Create basic diagnostics requirements for one specific use case.
  • Execute standard tasks and lead part of the roll out of a new product or service.
  • Execute analysis work within a single competence/domain, typically following predefined paths.
  • Combine inputs from others to support making one consistent solution definition.
  • Combine inputs from others to make one consistent execution plan.
  • Mentor new-hires on first tasks.
  • Deliver intermediate and advanced training to colleagues and customers.
  • Share best known methods within the group or department.
  • Improve operational efficiency and quality in own daily work and work of the team members.
  • Speak up and trigger VoC. Evaluate existing products.
  • Support in demo preparation, execution and analysis.
  • Perform high quality analysis from specific data, and extract key insights from analysis, identifying root cause and technical solutions.

About ASML

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.



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