Technical Service Manager

5 days ago


Beijing, Beijing, China Nutreco Full time

Job Overview

Nutreco is seeking a highly skilled Technical Service Manager to join our team. This is a key role that requires strong technical expertise and excellent communication skills.

About the Role

The successful candidate will be responsible for providing technical support to customers, including direct farm contact and the commercial animal farming industry. They will act as a technical resource to sales professionals and customers, interpreting field data and providing feedback on housing, transport, equipment, nutrition, and related matters.

Responsibilities

  • Technical Support
    • Provide routine technical support to customers, including direct farm contact and the commercial animal farming industry.
    • Act as a technical resource to sales professionals and customers.
    • Interpret field data and provide feedback on housing, transport, equipment, nutrition, and related matters.
  • Value Selling
    • Develop value-adding solutions for customers by understanding their needs and developing those needs.
    • Bid on tenders, participate in trade shows, and provide product knowledge to internal teams.
  • Knowledge Sharing
    • Introduce new solutions and concepts to customers.
    • Prepare technical presentations and demonstrate how products meet client needs.
  • Process Optimization
    • Develop, monitor, and update written standard operating procedures and process control strategies.
  • Tools
    • Coordinate, execute, maintain, and/or improve various administrative sales processes and systems.
  • Management Information
    • Provide insights to management on quantitative and qualitative developments within the area of sales/expertise.
  • Internal Networking
    • Maintain and build own product and technical knowledge in relevant product categories.
  • Projects
    • Participate in sales and customer service-related projects.

Requirements

To succeed in this role, you will need:

  • A degree in a relevant field (e.g., animal science, agriculture, engineering).
  • At least 3 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Strong technical knowledge of animal nutrition and health.
  • Ability to work independently and as part of a team.

Benefits

We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience, plus benefits package.

Location

This role is based in Nutreco's headquarters in Amsterdam, Netherlands.



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