Technical Services Executive

11 hours ago


Beijing, Beijing, China HERE Technologies Full time

Overview


HERE Technologies is a leading provider of location-based services and technology solutions. We are seeking an experienced Professional to join our team as a Principal Professional Services Consultant in China.



About the Role


We are looking for a seasoned consultant with a strong track record of delivering professional services projects in the APAC region. The successful candidate will report to the Regional Head of Professional Services for APAC and be responsible for managing a portion of the Professional Services pipeline in China.



Key Responsibilities



  • Owning a portion of the Professional Services (PS) pipeline for China, driving regional end-to-end execution of projects and ensuring alignment with global strategic direction.
  • Ensuring contribution to PS revenue / profitability targets (P&L) in region.
  • Managing customer requirements and expectations and ensuring the success of customer engagements.
  • Maintaining overall quality of all projects and programs within region.
  • Executing PS growth plans against Booking and Revenue goals and PS attach rates in region.
  • Partnering with Sales / key stakeholders in the region, actively participating in planning and pipeline management to drive new and repeat PS business / opportunities that meet and exceed customer expectations.
  • Ensuring scoping and delivery of Professional Services opportunities.
  • Coordinating with HERE Engineering and Product teams to ensure best in class execution of projects within the regional portfolio.


Requirements


To be successful in this role, you will need:



  • Minimum 12 years of experience in professional services, consulting, or related experience in a software, SaaS and/or systems integration environment.
  • Proven track record of project delivery and project management, with execution and leadership skills to drive profitable delivery of services engagements and displaying strong business acumen.
  • Consultative, advisory mind set, strong in customer engagements and relationship management.
  • Managed software development and delivery projects and understand the software development lifecycle and Agile methodologies.
  • Knowledge of mapping, GIS or location technology will give you an advantage, though is not mandatory.
  • Automotive experience is a plus.
  • Degree in Engineering, Computer Science or related fields.
  • Fluent in English and Mandarin.


What We Offer


At HERE Technologies, we offer a competitive salary range between $120,000 - $180,000 per year, depending on experience, as well as benefits such as medical insurance, retirement plan, and paid time off.



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