Technical Service Manager-Onsite Service Poultry
4 weeks ago
We are seeking a highly skilled Technical Service Manager to join our team at Nutreco. As a key member of our sales team, you will be responsible for providing technical support to our customers in the poultry industry.
Key Responsibilities- Technical Support
As a Technical Service Manager, you will be the primary point of contact for our customers in the poultry industry. You will provide technical guidance and support to help them optimize their operations and improve their productivity.
- Value Selling
You will work closely with our sales team to identify customer needs and develop solutions that meet their requirements. You will also be responsible for building relationships with our customers and providing them with expert advice on our products and services.
- Knowledge Sharing
You will be responsible for sharing your knowledge and expertise with our customers through various channels, including in-house publications, press articles, and technical presentations. You will also contribute to sales meetings by providing deeper understanding of our solutions and their applications.
- Process Optimization
You will work with our engineering, manufacturing, and quality control teams to identify areas for improvement and develop new processes and procedures. You will also be responsible for monitoring and updating our standard operating procedures and process control strategies.
- Tools
You will be responsible for coordinating and executing various administrative sales processes and systems, ensuring that they are efficient and effective. You will also record the outcome of sales calls and plan future actions to move the sale towards a successful conclusion.
- Management Information
You will provide insights to management on request or own initiative regarding quantitative and qualitative developments within your area of sales and expertise. You will also ensure that all information is appropriately stored and updated, so that management and relevant stakeholders can make timely decisions and determine or adjust sales decisions and strategy.
- Internal Networking
You will be responsible for maintaining and building your product and technical knowledge in relevant product categories by taking local and global technical trainings and collaborating with the sales team, product development, and Global Innovation. You will also prepare and quote customers based on input from Marketing and Pricing measures, in order to advise customers appropriately and conclude the sale of product.
- Projects
You may participate in various sales and customer service related projects in your area and contribute to project results.
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