Senior Professional Services Manager

3 weeks ago


Beijing, Beijing, China HERE Technologies Full time

About the Role

As a Senior Professional Services Manager at HERE Technologies, you will be responsible for leading the delivery of professional services in the APAC region. You will report to the Regional Head of Professional Services and will be responsible for managing a portion of the Professional Services pipeline in China.

Key Responsibilities

  • Manage a portion of the Professional Services pipeline for China, driving regional end-to-end execution of projects and ensuring alignment with global strategic direction
  • Ensure contribution to PS revenue / profitability targets (P&L) in region
  • Manage customer requirements and expectations and ensure the success of customer engagements
  • Maintain overall quality of all projects and programs within region
  • Execute PS growth plans against Booking and Revenue goals and PS attach rates in region
  • Partner with Sales / key stakeholders in the region, actively participating in planning and pipeline management to drive new and repeat PS business / opportunities that meet and exceed customer expectations
  • Ensure scoping and delivery of Professional Services opportunities
  • Coordinate with HERE Engineering and Product teams to ensure best in class execution of projects within the regional portfolio

About You

You will be a strong candidate for this role if you possess the following skills, competencies, and experience:

  • Minimum 12 years of experience in professional services, consulting, or related experience in a software, SaaS and/or systems integration environment
  • Proven track record of project delivery and project management, with execution and leadership skills to drive profitable delivery of services engagements and displaying strong business acumen
  • Consultative, advisory mind set, strong in customer engagements and relationship management
  • Managed software development and delivery projects and understand the software development lifecycle and Agile methodologies
  • Knowledge of mapping, GIS or location technology will give you an advantage, though is not mandatory
  • Automotive experience is a plus
  • Degree in Engineering, Computer Science or related fields
  • Fluent in English and Mandarin

HERE Technologies is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.



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