Service Sales Manager for APAC Region

3 weeks ago


Shanghai, Shanghai, China Universal-Robots Full time

Unlock Your Potential in Service Sales

At Universal Robots, we're empowering change in the way work is done. Our vision is to create a world where people work with robots, not like robots. As a Service Sales Manager for the APAC Region, you'll play a crucial role in driving our service sales and product roadmap.

You'll lead the overall service organization in China, including service and training teams, customer success teams, and repairing hub teams. Your responsibilities will include creating and implementing service strategies, building a localized service sales, delivery, and customer success organization, and managing the region's service organization budget.

Key Responsibilities:

  1. Regional Sales & Commercial Operations Leader for the APAC Region
  2. Create and implement service strategies for the China market
  3. Build and manage a cross-functional service organization in China
  4. Drive sales and commercial operations for the region
  5. Collaborate with equipment sales processes to drive point of sales offers and attach rates
  6. Manage a team of service sales representatives, training, and delivery engineers
  7. Develop and execute sales strategies to drive revenue growth
  8. Coordinate service delivery in the region with field service engineers and tech support teams
  9. Utilize business and operations tools to drive sales operations
  10. Lead business reviews with customers and partners in the region

Requirements:

  • 5+ years of experience in service sales or marketing with a strong background in robotics or automation
  • Proven ability to drive long sales cycles and design-ins
  • Excellent communication and analytical skills
  • BSEE or equivalent work experience, MBA a plus
  • Ability to work independently with minimal supervision
  • Strong problem-solving and quantitative skills
  • Proven leadership and people management skills
  • Strong English language proficiency, knowledge of additional languages a plus

Contact Information:

Please submit your application through our website.



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