Cluster Account Leadership Position

1 month ago


Shanghai, Shanghai, China ASML Full time

Job Mission:

As a key member of the ASML team, the Account Cluster Leader will be responsible for driving new system business growth at customers under the Customer Team's purview. This involves strengthening customer relationships, managing customer accounts, and developing customer-specific new system strategies and plans with the AM Installed Base.

Responsibilities:

  • Grow New Systems business at customers in responsibility of the Customer Team
  • Strengthen customer relationships specifically with key stakeholders for Installed Base
  • Manage customer accounts (together with AM Installed Base) on behalf of CT and ensure relationships are developed and deepened
  • Develop customer-specific New System strategy and New System account plans together with AM Installed Base (incl. market scenarios)
  • Drive New Systems business planning (timeline & demand) on the shorter-term (1-2 years), including maintenance, upgrades, and service (e.g., relocations)
  • Support negotiations on customer agreements related to New Systems, such as VPAs and SLAs on new systems
  • Manage the execution of VPA and New Systems sales
  • Bring the voice of the customer to the CT and Customer Organization
  • Collect customer requests, identify opportunities, and share them with the Tech Leadership roles at the CT table
  • Facilitate target setting on New Systems by providing input to the Customer Organization
  • Manage customer-specific ESG topics and relevant market regulations for New Systems


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