Regional Leadership Position

2 weeks ago


Shanghai, Shanghai, China BDP International Full time

Job Summary

The Regional Manager at BDP International will oversee the management of key customer accounts, ensuring seamless operations and exceptional service delivery. This role requires a strong understanding of the global forwarding industry, business models, and customer needs.

Key Responsibilities:

  • Lead cross-functional interfaces with Operations, Air and Ocean Freight Products, and warehousing teams.
  • Develop and implement process improvements to drive productivity and efficiency gains.
  • Monitor business performance and service activities to ensure compliance with KPIs.
  • Manage regional contracts and communicate business and operational requirements for system integration projects with IT teams.
  • Collaborate with country operations to implement key account strategies and provide support as needed.

Requirements:

  • Minimum 3 years of customer management experience or operations experience.
  • Strong knowledge of the global forwarding industry and business models.
  • Ability to identify customer needs through business requirement gathering.
  • Competent in data analysis and Microsoft Office.

Qualifications:

  • Degree or Diploma in Business, Supply Chain, or Logistics.
  • Excellent communication and presentation skills.


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