Regional Leadership Position
2 weeks ago
Job Summary
The Regional Manager at BDP International will oversee the management of key customer accounts, ensuring seamless operations and exceptional service delivery. This role requires a strong understanding of the global forwarding industry, business models, and customer needs.
Key Responsibilities:
- Lead cross-functional interfaces with Operations, Air and Ocean Freight Products, and warehousing teams.
- Develop and implement process improvements to drive productivity and efficiency gains.
- Monitor business performance and service activities to ensure compliance with KPIs.
- Manage regional contracts and communicate business and operational requirements for system integration projects with IT teams.
- Collaborate with country operations to implement key account strategies and provide support as needed.
Requirements:
- Minimum 3 years of customer management experience or operations experience.
- Strong knowledge of the global forwarding industry and business models.
- Ability to identify customer needs through business requirement gathering.
- Competent in data analysis and Microsoft Office.
Qualifications:
- Degree or Diploma in Business, Supply Chain, or Logistics.
- Excellent communication and presentation skills.
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