Program Operations Manager
3 days ago
Amazon Global Selling is a key initiative to achieve our vision to offer customers the Earth's largest selection around the world.
We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10+ countries, adding millions of new products. More than 2 million Sellers use this Marketplace, exceeding 40% of total Amazon unit sales and growing.
Amazon Business-to-Business (B2B) is currently seeking an experienced and talented Sr. Program Ops Manager to lead the B2B Program Management team of senior and diverse talents. The ideal candidate will be able to make high-judgmental and strategic decisions based on in-depth data, effectively influence worldwide senior leadership to drive complex initiatives and product launches to move the needle for China business growth and improve China seller experience.
Key Responsibilities:- Manage a high-performing, senior and talented Amazon Business PM team to handle large, complex, and strategic mid-to-long term planning and initiatives to improve China seller experience and to accelerate China business growth for Amazon Business.
- Establish the holistic and effective mechanism to cooperate with customers (China sellers and business teams) to identify problems and successfully influence global senior leadership to drive scalable solutions and make measurable business impact timely.
- Closely work and review with worldwide Amazon Business product senior leaders, Asia Global Selling PMO leadership, and China business teams for roadmap priority and resources allocation based on data-driven metrics; and relentlessly improve the existing process to ensure a seamless communication across global, central PMO, and local leadership team.
- Define and continuously shape the strategy for Amazon Business products/programs to achieve business goals; make high-judgmental calls and quality trade-offs in business and product strategy via mechanism and prioritization.
- Write and drive complex annual planning documents to review with worldwide senior leadership: OPs (Operational plan), xBR (Business reviews), 3YP (3-year-plan), etc.
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Minimum 5 years' experience working in program management, sales excellence, operation, or business management role
- Strong written and verbal communication skills in both English and Chinese, with a track record of presenting to senior management
- Strong analytical and quantitative skills with professional experience with Excel/SQL; ability to handle data and metrics to back up assumptions, develop tools, and evaluate outcomes
- MBA or Master's degree in relevant fields
- Proficiency in statistical analysis tools
- Experience with ecommerce, tech / Internet, or inhouse / strategy consultant
- Thrives in a high-energy, fast-paced environment where tactical and strategic initiatives are driven in parallel.
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Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time{"title": "Senior Program Operations Manager, Global Selling", "description": "Job SummaryAmazon Global Selling is seeking a highly motivated and experienced Senior Program Operations Manager to join our central PMO team in Shanghai. As a key member of the Asia Global Selling PMO Brand Success Team, you will play a vital role in enhancing efficiency,...
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