Customer Quality Manager
7 months ago
Job Responsibilities
Responsibilities for this position include, but are not limited to, the following.
Takes responsibilities for quality issues from customers; Management failure analysis team; Responsible for effective claim management (response time, 8D process, KPIs and statistics) Visits customers to handle critical quality issues on site; Communicates critical quality issues with headquarters and sister companies; Works out technical proposals to eliminate product failures and improve product quality.
Background & Skills
The ideal candidate possesses these skills.
University degree in power electronics or drive technology At least 5 years of experience in power electronic application or failure analysis Good knowledge of power electronic devices like IGBT, MOSFET, thyristor, diode Experience in team leading Experience in working cross-functional Good communication and presentation skills Fluent in English and Mandarin Chinese Benefit: Experienced in handling of test equipment like oscilloscope, microscope and curve tracer
Semikron Danfoss
Semikron Danfoss unites two companies that complement each other through shared values such as enthusiasm for technology that enable a sustainable future. We believe in a modern and dynamic leadership culture to unleash the full potential of our teams.
Innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives. We strive to create an inclusive workplace where people of all backgrounds are treated equally, respected, and valued for who they are.
The success of our employees is our success. That is why we offer a wide range of development opportunities and assign great importance to the health and well-being of our employees. The foundation of our joint work is our family-like corporate culture, which is characterized by trust, commitment and genuine teamwork.
-
Customer Journey Analyst
1 month ago
Nanjing, Jiangsu, China BSH Home Appliances Group Full timeAbout the RoleWe are seeking a highly skilled Customer Journey Analyst to join our team at BSH Home Appliances Group.Job DescriptionThe successful candidate will be responsible for designing research, collecting data, and conducting analysis on shopper journeys by purchase occasions. This will involve understanding factors that influence shoppers' brand,...
-
Global Customer Service Specialist
2 months ago
Nanjing, Jiangsu, China Celanese Corporation Full timeOverview:Senior Associate Specialist plays a key role in delivering exceptional customer experiences for the Performance Material business. Their primary responsibility is to ensure seamless order fulfillment within the order-to-cash process, guaranteeing customer satisfaction. This encompasses order entry, pricing verification, customer service, problem...
-
Nanjing, Jiangsu, China Safran Aircraft Engines Full timeJob OverviewSafran Aircraft Engines is seeking a seasoned professional to lead its quality assurance efforts in engine maintenance. This role offers an exciting opportunity to leverage expertise in quality management, configuration control, and process improvement.About the RoleThis Senior Quality Assurance Manager will be responsible for ensuring compliance...
-
Senior Associate Specialist, Customer Service
2 months ago
Nanjing, China Celanese Corporation Full timeOverview 综述: Senior Associate Specialist plays a key role in fulfilling customers’ order for the Performance Material business. She / he is responsible for perfect order fulfillment within the order to cash processes to ensure customer satisfaction. Order to cash includes order entry, pricing verification, customer service/problem resolution,...
-
Quality Assurance Inspector
1 month ago
Nanjing, Jiangsu, China Thermo Fisher Scientific Full timeAbout Thermo Fisher ScientificThermo Fisher Scientific is a leading global biotechnology company with a commitment to empowering human progress. As a part of our team, you will play a crucial role in ensuring the highest quality products reach our customers.
-
Customer Service Operations Manager
1 month ago
Nanjing, Jiangsu, China Celanese Corporation Full timeAbout UsCelanese Corporation is a global leader in the production of differentiated chemistry solutions and specialty materials. Our businesses leverage the full breadth of Celanese's global chemistry, technology, and commercial expertise to create value for our customers, employees, shareholders, and the corporation.
-
Quality Assurance Expert
1 month ago
Nanjing, Jiangsu, China Danfoss Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Expert to join our team. The successful candidate will be responsible for ensuring the highest quality standards in power electronics products.ResponsibilitiesOversee quality issues from customers, collaborating closely with cross-functional teams to resolve issues efficiently.Lead failure...
-
Customer Business Development District Manager
5 months ago
Nanjing, China Ferrero Full time.Job Location: NanjingNanjingCompany descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50...
-
Customer Service Specialist
1 month ago
Nanjing, Jiangsu, China Celanese Corporation Full timeJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Celanese Corporation. This is an exciting opportunity to work with a global chemical leader in the production of differentiated chemistry solutions and specialty materials.About UsCelanese Corporation is a leading global company with approximately 13,000 employees...
-
Quality Assurance Specialist
1 month ago
Nanjing, Jiangsu, China BSH Home Appliances Group Full timeAbout the Role:BSH Home Appliances Group is seeking a highly skilled Quality Assurance Specialist to join our team. As a key member of our manufacturing team, you will play a critical role in ensuring the quality and efficiency of our production processes.Job Summary:We are looking for an experienced professional to lead the implementation of quality...
-
Senior Customer Service Supervisor
2 months ago
Nanjing, Jiangsu, China Celanese Corporation Full timeJob OverviewCelanese Corporation, a global chemical leader, seeks a highly skilled professional to lead its customer service operations. The ideal candidate will have a strong background in customer service and supply chain management, with excellent leadership and problem-solving skills. ResponsibilitiesLead a team of customer service representatives to...
-
Production Process Quality Engineer
7 months ago
Nanjing, China Danfoss Full timeJob Responsibilities Responsibilities for this position include, but are not limited to, the following. Plan, implement and maintain the quality on the shopfloor Handle daily quality challenges in production to ensure the planned production can be realized Develop quality documentation to support analysis and improvement of production...
-
Supervisor, Customer Service, EM
2 months ago
Nanjing, China Celanese Corporation Full timeOverview 综述: Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees,...
-
Senior Customer Business Development Executive
7 months ago
Nanjing, China Ferrero Full time.Job Location: NanjingCompany descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products...
-
Regional Key Account Manager
2 months ago
Nanjing, China Ferrero Full timeJob Location: NanjingCompany descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products...
-
CN Seller Growth Manager
1 month ago
Nanjing, Jiangsu, China Amazon (Shanghai) International Trade Company Limited Nanjing Branch - P09 Full timeAmazon (Shanghai) International Trade Company Limited Nanjing Branch - P09 seeks a CN Seller Growth Manager to drive the success of China-based sellers on Amazon marketplaces.Job SummaryWe are looking for an energetic and results-driven individual with account management experience to partner with sellers and marketing teams to grow their businesses on...
-
Executive Hospitality Manager
4 weeks ago
Nanjing, Jiangsu, China Shangri-La Full timeAt Shangri-La, we are looking for an exceptional individual to fill the role of Executive Hospitality Manager. This is a unique opportunity to join our team and be part of providing unparalleled guest experiences.About the RoleThe successful candidate will be responsible for managing the concierge operation, ensuring seamless execution of daily tasks, and...
-
Account Manager, CN Global Selling
6 months ago
Nanjing, China Amazon (Shanghai) International Trade Company Limited Nanjing Branch - P09 Full timeCN ESMWe are looking for an energetic and results-driven individual with Account management experience to drive China-based sellers to maximize their presence and business in Amazon marketplaces. The Account Manager will partner with sellers and marketing team to grow sellers' businesses on Amazon, including identifying opportunities, monitoring seller's...
-
Nanjing, Jiangsu, China HELLA Full timeJob DescriptionWe are seeking a Senior Project Development Manager to lead our team in the development of advanced automotive lighting solutions. As a key member of our organization, you will be responsible for overseeing project execution, ensuring quality, cost, and delivery objectives are met, and driving innovation throughout the project lifecycle.About...
-
Production Operations Manager
1 month ago
Nanjing, Jiangsu, China Danfoss Full timeJob Title: Production Operations Manager Our company, Semikron Danfoss, is seeking a highly skilled and experienced Production Operations Manager to join our team. In this role, you will be responsible for overseeing the production process, ensuring timely delivery of products, and maintaining high-quality standards. Key Responsibilities:Develop and...