Account Manager, Global Account

3 days ago

Shanghai, China International Flavors & Fragrances Full time

Job Description

IFF is seeking a highly motivated and results driven individual to join our Scent Business as Account Manager, for one of our Top Global Customers in China.

Your Focus

Drive sustainable profitable sales & IFF market share growth by identifying the customer needs & opportunities, establishing/ building solid customer relationship, leading & coordinating IFF activities and promoting/selling relevant IFF fragrance solutions for a given geography country/region) or customers.

Job Scope

Global Account: Work under supervision of Regional and Global Account managers on given categories with focus in Greater China and accountable for the assigned $ sales budget.


How you will contribute 

• Strategic management of Global Account in Greater China for the development and growth of fragrance sales with all assigned brands and categories.
• Manage and support local & regional projects (proactive, reactive) to meet deadlines and Customer’s requirements, through identification of their needs, market trend and analysis, working with both regional and local cross-functional teams to develop new ideas, new product strategy, and providing outstanding client services through problem solving and being a business partner.
• Identify Customer’s needs and market trends; perform market analysis for new product opportunities, and present ideas or strategies to the customers. 
• Establish and execute local sales/account management strategy, forecast, planning and budgeting.
• Manage the supplier-customer relationship through intensive network, providing client services in terms of problem solving on commercial and supply chain issues, and being a business partner.
• Build awareness and understanding of cross-functional customer organization and focus on building relationships with customer decision makers/influencers.
• Set clear commercial targets (Sales/GP/EP) annually, define and request the required Account resources aligned to strategic plan.
• Monitor account sales performance (monthly/ quarterly/annually) and provide strategic project updates to line management.
• Communicate project results and/or organize internal debrief.
• Coordinate win/loss analysis and share project learning’s via knowledge management system with support of line management.

Job Requirements

What you will need to be successful

Experience:
• Between 1-3 years in the Fragrance Industry in Sales
• Around 4-6 years of Sales experience in other industries preferably FMCG, Flavors, Chemical/Ingredients, etc.

Skills:
• Ability to deal with financial concepts/processes (pricing/margin/forecasting) and work with IT systems.
• Ability to work in a matrix organization with multiple stakeholders, connection with other countries, regions and global account team.
• Passion for fragrance with strong interests in product development, consumers and market understanding (Marketing/R&D/CI). 
• Sound fragrance knowledge and olfactive skills.
• Strong negotiation skills.
• Great communication and presentation skills.
• Proficient in Word, Excel, Powerpoint.
• Availability for periodic travels in Asia

• Strong verbal and written skills in English.

Essential:

• Preferable Bachelor’s Degree, ideally in Business, Marketing or Engineering.

IFF is an Equal Opportunity Employer.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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