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SH - Communications Officer, AO

4 months ago

Shanghai, China Foreign, Commonwealth & Development Office Full time
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. Job Category Foreign, Commonwealth and Development Office (Policy & Political roles) Job Subcategory Communications, Press and Media Job Description (Roles and Responsibilities)

Main purpose of job:

This is an exciting opportunity to join a creative and ambitious communications team at the heart of the British Consulate-General Shanghai. We are looking for a confident and energetic Senior Communications Officer for that team. We are looking for a confident and energetic Communications Officer who will work as part of the Communications Team. The successful candidate will be responsible for the Consulate’s communications activities across Shanghai, Jiangsu, Zhejiang and Anhui. 

This role offers the opportunity to be part of an innovative and high-performing team whose past achievements include: hosting a world-record-breaking Queen’s Birthday Party afternoon tea; leading on the UK’s communications efforts for the G20 Summit in Hangzhou, the UK-China High Level People to People Dialogue; leading UK communications for the China International Import Expo; and integrated digital partnerships with the Premier League, BAFTA and Formula 1.

The job holder will be responsible for assisting media and press engagements; supporting event and campaign delivery; drafting articles and social media content including Weibo posts and WeChat articles; and partnering with a range of organisations. A flexible and cooperative team approach and good interpersonal communication skills are essential as you will be working with a variety of stakeholders.

An understanding of the priority that the UK places on its relationship with China will be key to succeeding in the role. The officer will be naturally interested in current affairs and keeping themselves up to date on news that is relevant to the work of the British Embassy and Consulates in China.

The successful candidate will need to have a proven history in delivering projects, along with excellent organisational skills, and will need to have event management, media handling and communications skills. Creativity, initiative, agility and resilience are required to maximise the impact of UK communications across all channels, both traditional and digital. 

The Communications team is a busy and high profile one. We work in an environment where learning and development is encouraged, and all team members support each other during particularly busy periods. Work-life balance and well-being are emphasised across all communication roles, and across network.

Roles and responsibilities / what will the jobholder be expected to achieve:

Delivering communications activities for public diplomacy campaigns and events (30%): 

Assist the team to deliver impact-driven, innovative communications activity and implementing integrated cross-channel plans (including digital) in the region. This includes visits, campaigns and managing events. Author weekly short-term and monthly long-term planning grids that capture all East-China network communications activity.

Media engagement (30%)

Develop and maintain media contacts, from traditional to digital, to implement editorial opportunities. Develop materials for press, such as press notices and briefing packs as well as arranging opportunities for press to engage with UK officials – such as media interviews and press conferences. Reactive media handling – monitoring coverage on relevant topics, managing media enquiries.

Digital Communications Support (20%)

Work with Digital Communications Officer to create content for Weibo and WeChat, including short-form posts, articles and video content.  Establish partnership with key digital influencers. Embed digital channels in all media planning and use digital channels for both initiative-taking and reactive communications activities.

Internal Communications (10%):

Draft and deliver Shanghai’s all-staff monthly newsletter, including collecting materials from relevant teams.  Contribute East China’s content to China Network’s internal communications products.  Support the consulate to deliver ad-hoc internal communications message. 

Team support (10%): 

Input data and evaluation of local communications activity and contribute to the China Network reporting products. Provide administrative support to the team, including procurement admin, and delivering practical and logistical arrangements.  Manage team’s assets, including branded materials and their production.  Essential qualifications, skills and experience Degree level qualification or equivalent. Qualification in Communications/Marketing desirable.  Previous experience of working in a communications, public affairs or journalistic capacity in mainland China. Proven history of working with Chinese media. Contacts highly desirable. 
Excellent organisational skills and attention to detail, able to produce accurate work at pace and quickly absorb large amounts of information. Excellent organisation skills, positive approach to teamwork, and a pro-active attitude. 

Language requirements: 

Language: Chinese and English

Level of language required: 
Chinese: Native-level (all) 
English: 
Spoken: Excellent/Highly Proficient
Written: Excellent/Highly Proficient

Desirable qualifications, skills and experience Experience of high-level communications role Experience of creating writing or generating creative digital content (videos and articles) Knowledge and experience about the UK and UK-China relationship Required behaviours Changing and Improving, Communicating and Influencing, Delivering at Pace, Working Together Application deadline 14 June 2024 Grade Administrative Officer (AO) Type of Position Full-time, Fixed Term Working hours per week 35 Duration of Post 12 months Region Asia Pacific Country/Territory China Location (City) Shanghai Type of Post British Consulate General Number of vacancies 1 Salary Currency CNY Salary Chinese: CNY 12,844 ; British: CNY 17,990 Start Date 24 July 2024 Other benefits and conditions of employment

Learning and development opportunities (and any specific training courses to be completed):

“Big picture sessions” e.g. Diplomatic academy Role specific training e.g. Civil Service learning Soft skills training e.g. learning bazaars by external speakers Social activity/ mixers e.g. L&D away day Peer to peer learning e.g. Mentoring/ coaching programmes Structured Learning programmes e.g. Emerging Leadership Programme

We offer a competitive package which includes –

Gross monthly salary (before all deductions) of  CNY 12,844  for Chinese Nationals paid in 13 month instalments and an abated monthly salary of  CNY 17,990  per month for British Nationals and spouses/partners (all nationalities) of diplomats who are ‘W’ (diplomatic) visa holders and meet passport criteria; Insurance plans such as social and housing fund (Chinese Nationals), commercial insurance package including accidental, life, medical and business travel insurance Full-time staff: 22 days annual leave entitlement in pro-rata which increases by 0.5 per full calendar year worked up to maximum of 25 days. We offer different types of compulsory leave in accordance to Chinese law, e.g. Maternity Leave, Paternity Leave, Marriage Leave, Parental leave, etc. In addition to the above compulsory leave, we also offer other types of leaves with pay e.g. Study Leave, Volunteering Leave to support staff who undertakes volunteering activities, Special Paid Leave to deal with emergencies involving a close family member, and more. Employee Assistance Programme which is a confidential service providing help, support and information to staff to resolve and manage situations causing concern whether at work or personal nature is available to staff 24/7

There is plenty of opportunity to develop on and off the job and establish expertise and build capability. We are strongly supportive of the job holder continuing to develop their professional skills. The Mission encourages a blended learning culture based on the 70/20/10 model which includes e-learning, mentoring, coaching, other development activities and role-specific required trainings. 

Conditioned working hours is 35 hours per week from Monday to Friday and flexible working can be arranged upon personal needs. 

Employment offers are subject to successful clearance of pre-employment and security checks . Staff who are locally recruited by the British Embassy are subject to Terms and Conditions of Service according to local Chinese employment law. 

No accommodation or relocation expenses are payable in connection with this position.  All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant. 

The job will involve opportunities for occasional business travel to the Consular districts in East China (Zhejiang, Jiangsu and Anhui) on media engagement activities.