Business Operation Program Manager, Global Selling

1 week ago


Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time
Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products.

Amazon's Asia Global Selling Existing Seller Management (ESM) team currently seeks a results oriented Business Operation Program Manager who can learn quickly and build trust with various stakeholders in a dynamically changing environment. In this role, s/he will be a key member of the Asia Global Selling ESM Team, providing critical support to craft Seller profiles by segment and develop tailored solution packages, as well as optimizing existing work process and develop mechanisms to improve Seller Profiling efficiency.

The ideal candidate will have demonstrated data analysis skills with business acumen and specifically the ability to shape work for themselves and supporting other team mates. The position requires strong communication skills and the ability to build and maintain strong working relationships with numerous stakeholders within the organization. S/he also has a track record of supporting process improvement, building SOP/tools, and turning data into insights.

Roles and Responsibilities:
- Establish ESM Seller Profiling mechanisms, accumulate in-depth Seller learning under each profile and generate business insights to help Sellers grow.

- Develop scientific modelling to identify effective Seller profiles and describe typical Seller persona leveraging various metrics, testing & learning Seller behavior for each persona, and providing solutions to improve end-to-end Seller experience.

- Design & conduct Seller profiling analysis leveraging existing tools/modelling, and develop tracking dashboards for each profile.

- Routine Seller profile insights generation and provide guidance to account management team to help generate actionable next steps, and improve account management efficiency.

- Co-work with multiple stakeholder / business teams to translate ambiguous requirements to execution

- Structures work flow across the team to effectively implement each workstream & related operational activities

BASIC QUALIFICATIONS

- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company

  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 18 overseas stores, and supporting local sellers’...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 18 overseas stores, and supporting local sellers’...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling has been helping individuals and businesses boost sales and expand reach to new customers worldwide. Currently, over 50% of Amazon's unit sales originate from third-party selection. The team in China is dedicated to enlisting local businesses to sell on Amazon's 18 overseas stores, and supporting their growth and success on the...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling is looking for a dynamic, highly motivated program operation manager to join the central PMO team. This is an unique opportunity to:- Drive high impact programs and initiatives including incentive program to continuously improve Sellers' profitability, growth and experience- Work closely with business team to collect Seller feedback and...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling has played a pivotal role in empowering individuals and businesses to boost their sales and expand their customer base worldwide. Currently, over 50% of Amazon's total unit sales stem from third-party selections. The Global Selling team in China is tasked with enlisting local businesses to sell on Amazon's 14 international marketplaces,...


  • Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

    Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 18 overseas stores, and supporting local sellers’...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 14 overseas marketplaces, and supporting local...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling has been helping individuals and businesses boost sales and expand reach to new customers worldwide. Over half of Amazon's total unit sales now originate from third-party selection.The Global Selling team in China is in charge of inviting local businesses to sell on Amazon's 14 overseas marketplaces and assisting local Sellers in...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 14 overseas marketplaces, and supporting local...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling - Senior Business Program ManagerAmazon Global Selling has been assisting individuals and businesses in boosting sales and expanding their customer base worldwide. Currently, over half of Amazon's total unit sales originate from third-party selection.The Global Selling team in China focuses on enlisting local businesses to sell on...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 18 overseas stores, and supporting local sellers’...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Beijing Branch Full time

    Amazon Global Selling is looking for a dynamic, highly motivated program manager to join the central PMO team.This is an unique opportunity to: Play a highly visible role in an exciting and fast paced business Drive high impact programs and initiatives to continuously improve Sellers' experience, growth and profitability Innovate with enhanced datadriven...


  • Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

    Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products. Amazon's Asia Global Selling Existing...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling is looking for a dynamic, highly motivated program manager to join the central PMO team.This is an unique opportunity to: Play a highly visible role in an exciting and fast paced business Drive high impact programs and initiatives to continuously improve Sellers' experience, growth and profitability Innovate with enhanced datadriven...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17 Full time

    Amazon Global Selling: The Marketplace or "Selling on Amazon" business exists in 17 countries and exceeds 50% of total Amazon unit sales and growing. Each year, tens of thousands of businesses join the marketplace adding millions of new products. Our vision is to offer customers Earth's largest selection. China Global Selling aims to deliver on this vision...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Beijing Branch Full time

    Amazon Global Selling is looking for a dynamic, highly motivated program manager to join the central PMO team. This is an unique opportunity to: - Play a highly visible role in an exciting and fast paced business- Drive high impact programs and initiatives to continuously improve Sellers' experience, growth and profitability - Innovate with enhanced...


  • Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

    Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products. Amazon's Asia Global Selling Buy with...


  • Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

    Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products. Amazon's Asia Global Selling Buy with...


  • Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

    Amazon Global Selling: The Marketplace business exists in 20 countries with a vision to offer customers Earth’s largest selection. CN New Seller Recruit (NSR) team aim to deliver on this vision by explore, inspire and empower quality CN new Sellers to launch and success on Amazon global marketplaces, with friction-free Seller experiences.[Key Job...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling is looking for a dynamic, highly motivated program manager to join the central PMO team. This is an unique opportunity to: - Play a highly visible role in an exciting and fast paced business- Drive high impact programs and initiatives to continuously improve Sellers' experience, growth and profitability - Innovate with enhanced...