Sr. Service+ Consulting Team Leader

6 months ago


Shenzhen, China Amazon (Shanghai) International Trading Co., Ltd Full time
Amazon provides enterprises the opportunity to sell their goods on the Amazon platform worldwide, and more than 2 million sellers have been using this Marketplace service today. Amazon is developing infrastructure aggressively to support this growth around the world, particularly in the booming cross border selling area. Service+ is one new initiative to provide Chinese Sellers professional paid value-added Services including account management services and consulting services.

Key job responsibilities
Responsibilities:
· Learn about Amazon’s cross border e-commerce business, Seller lift cycle, demand and pain point. Provide suggestions to help the right manufacturers and brand owners to develop, and optimize their business.
· Assist Amazon leadership team on overall strategy, roadmap and deliverable.
· Obtain the feedback/data/information and assist with making recommendation on developing product requirements and guidance for our strategies.
· Build the team by hiring the top talent from local market and install Amazon culture in the office, and also develop the best
· Be the POC on behalf of Paid Service team to work with other organization in global selling to dive deep Seller life cycle and service needs
· Drive Paid Account Service product adoption including Account management Service and Consulting Service
· Provide suggestions on Seller enrollment strategy and tactics, manage Service clients pipeline, improve convert rate.

This role will work with internal cross-functional teams, e.g. global product teams, marketplace category teams, China region development team, marketing, PMO and external stakeholders, leveraging internal process/products/tools to support Amazon global selling business.

We are open to hiring candidates to work out of one of the following locations:

Shenzhen, 44, CHN

BASIC QUALIFICATIONS


· Rich sales and BD experience.
· Natural leadership skills with the experience and seniority to help recruit and train a high performing team
· Excellent analytical and planning abilities to design and oversee programmatic business development efforts.
· Team player with strong persuasion skills able to drive consensus across multiple stakeholders
· Able to thrive in a dynamic, constantly evolving team environment
· Balance high-level strategic thinking with hands-on tactical work to get things done quickly
· Excellent triage ability with the ability to prioritize projects and work
· Entrepreneurial with an inherent sense of urgency; not afraid to take risks and get things done quickly while maintaining high standards
· Strong verbal and written communication skills and ability to speak effectively to any audience

PREFERRED QUALIFICATIONS


· 8+ years of experience in partner management within ecommerce or technology sectors. Excellent written and verbal communication skills.
· Demonstrated track record of winning/establishing strategic relationships with enterprise customers/partners and/or brand owners.
· Ability to think strategically and execute methodically. Adept at making data-driven decisions
· Comfortable in a fast-paced, multi-tasked, high-energy environment.
· Flexibility to work across multiple time-zones in multiple languages.
· Bachelor’s degree in business and marketing relevant field of study
· MBA preferred


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