Business Systems Analyst

4 weeks ago


Tongzhou, China Universal Beijing Resort Full time

Job Summary

Business System Analyst is a key position at Universal Beijing Resort, S/he will support Enterprise Asset Management (EAM) system, Maximo and Kronos. S/he is responsible for managing the requirements collection and analysis, solution design, function configuration and production support of all ongoing enhancements to Maximo and Kronos. S/he will be required that can work effectively & positively in a highly complex and dynamic working environment.

Major Responsibilities

Production System Support

•Maintain and support systems, performs daily system monitoring, verifying the integrity and availability of all key functions and processes, reviewing system and application logs, and verifying completion of scheduled jobs such as PM Cron task.

•Adhere to and champions the company IT Governance programs (e.g. change management, communication, and release management), perform periodic system operation and performance reporting to support capacity planning.

•Performs daily system issues and requirements tracking, analyze user needs, document the functionality and requirements.

•Identify and manage software defects and work with Maximo and Kronos team and other business team to resolve and implement solutions.

•Coordinate on-going systems maintenance and upgrades with no disruption to on-air signal.

System Enhancements:

•Work with Business Stakeholders across Technical Services and Park Operations departments to define business requirements

•Work with business user groups, and technical teams to develop system specifications, track and manage system development progress, insure adherence with schedule.

•Design and develop detailed functional specifications to enhance technical service processes, add new features, configure rules and workflows, new processes and reports.

•Identify new opportunities & services to enhance the systems platform and drive more productivity.

•Manage system requirements and configuration changes

Perform other duties as assigned.

Qualifications

Experience in business analysis, system configuration, support and operation.

•Excellent verbal and written communication skills both English and Chinese; ability to work across multiple groups.

•Self-motivated & accountable, with a high level of commitment to responsibility.

•Proficient in Microsoft Office suite, emphasis in Word, Power point, Excel and Visio.

Desired:

•Experience to play BSA role in project, to collect requirement, provide solution, task estimation, conduct testing and training etc.

•Master Maximo Workorder, Job plan, PM, Asset, Location, Purchasing and Inventory modules.

•Experience in Maximo version 7.6 with functional configuration and report development capabilities

•Ability to communicate effectively with all key users (business and IT)

Education

•Bachelor’s degree in Information Systems or Engineering (or equivalent relevant work experience).

•Master’s degree in Computer Science, Information Systems is highly desirable



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