Senior Program Manager, PMO

2 weeks ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

Amazon Global Selling - Program Operations Manager

Amazon Global Selling is on a mission to help individuals and businesses expand their sales reach worldwide. A significant portion of Amazon's sales come from third-party sellers, and the Global Selling team in China plays a vital role in recruiting local businesses to sell on Amazon's international platforms. The team's vision is to be the top choice for Chinese businesses looking to go global.

Role Overview:

  • Lead service provider coverage expansion planning & execution
  • Orchestrate service provider tiering, performance evaluation, and misconduct enforcement
  • Responsible for voice collection and insight generation for Service Provider Network expansion
  • Take charge of the service provider tiering and management mechanism iteration
  • Collaborate with multiple stakeholders to develop new business initiatives
  • Quickly adapt to ambiguity and tasks out of the comfort zone

Basic Qualifications:

  • 10+ years of experience leading cross-functional programs
  • Strong business analysis and functional experience
  • In-depth understanding of business processes related to Sales, Marketing, Support, and Operations
  • Impeccable attention to detail and proven analytical skills
  • Exceptional customer obsession and metrics-driven mindset
  • Strong bias for action and ability to work independently in a dynamic environment
  • Excellent communication skills in English and Chinese
  • Bachelor's degree in business, marketing, computer science or relevant field

Preferred Qualifications:

  • MBA preferred
  • Experience in eCommerce and/or hitech B2B sales organization


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