Senior Program Manager, PMO
2 weeks ago
Amazon Global Selling - Program Operations Manager
Amazon Global Selling is on a mission to help individuals and businesses expand their sales reach worldwide. A significant portion of Amazon's sales come from third-party sellers, and the Global Selling team in China plays a vital role in recruiting local businesses to sell on Amazon's international platforms. The team's vision is to be the top choice for Chinese businesses looking to go global.
Role Overview:
- Lead service provider coverage expansion planning & execution
- Orchestrate service provider tiering, performance evaluation, and misconduct enforcement
- Responsible for voice collection and insight generation for Service Provider Network expansion
- Take charge of the service provider tiering and management mechanism iteration
- Collaborate with multiple stakeholders to develop new business initiatives
- Quickly adapt to ambiguity and tasks out of the comfort zone
Basic Qualifications:
- 10+ years of experience leading cross-functional programs
- Strong business analysis and functional experience
- In-depth understanding of business processes related to Sales, Marketing, Support, and Operations
- Impeccable attention to detail and proven analytical skills
- Exceptional customer obsession and metrics-driven mindset
- Strong bias for action and ability to work independently in a dynamic environment
- Excellent communication skills in English and Chinese
- Bachelor's degree in business, marketing, computer science or relevant field
Preferred Qualifications:
- MBA preferred
- Experience in eCommerce and/or hitech B2B sales organization
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