GCR Devices Sales Partner Account Manager

2 weeks ago


Shanghai, Shanghai, China Microsoft Full time

About the Role

The Devices & Creativity Sales Partner Account Manager for the GCR markets is responsible for driving sales through retailers, distributors, and mobile operators of all Devices & Creativity products – M365, Windows Consumer, Surface, and Accessories. This sales role works closely with channel partners to provide sales leadership and operational support expertise to drive Microsoft's strategy and enable the partner to grow their business.

Key Responsibilities

  • Site Experience Optimization
    • Develop and implement strategies to improve product visibility, placement, and presentation on the Microsoft online sales platform.
    • Analyze site metrics such as traffic, conversion rates, and average order value to identify patterns, trends, and areas for improvement.
  • Business Analytics and Collaboration
    • Conduct in-depth data analysis on sales and marketing operations, including the marketing funnel and ROI by tactic.
    • Provide actionable insights to enhance customer journey and support global launch plans and local promotional events.
  • Enhance Customer Experience
    • Employ A/B testing and other optimization techniques to improve user experience, boost conversion rates, and maximize revenue.
    • Stay informed about industry trends, best practices, and emerging technologies in e-commerce to maintain a competitive edge.

About Microsoft

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.



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