Wealth Management Specialist
2 months ago
**About HSBC**
HSBC is a leading global banking and financial services organization with a presence in over 80 countries. Our Wealth and Personal Banking (WPB) business is a key part of our operations, providing a range of financial services to individuals and businesses.
**Job Summary**
We are seeking an experienced professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing high-quality service to customers, communicating effectively to meet their needs, and assisting with regulatory reports and returns.
**Key Responsibilities**
• Provide exceptional customer service to meet the needs of our clients
• Communicate effectively with customers to understand their requirements and provide tailored solutions
• Assist with regulatory reports and returns to ensure compliance with industry standards
• Support counter administrative work to ensure efficient operations
**Requirements**
• Bachelor's degree or above in a relevant field (recognized by the state)
• One year or above of working experience in a customer-facing function
• Strong interpersonal skills and effective presentation skills
• Customer-centric service mindset
• Good spoken and written English language skills
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