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Japanese HR Specialist
1 month ago
We are seeking a highly skilled Japanese HR Specialist to join our team at IQVIA. As a key member of our HR team, you will be responsible for providing exceptional customer service, data maintenance, and project coordination.
Key Responsibilities- Provide timely and courteous responses to customer inquiries, including phone, email, and mail requests.
- Log all calls, requests, and transactions into our case management system.
- Complete data maintenance and audit activities according to Service Level Agreements.
- Participate in project activities as assigned by management, including task completion and project lead roles.
- Coordinate Key Performance Indicator (KPI) reporting and provide weekly, monthly, and annual reports.
- Provide coaching and support to HR teams as required.
- Act as primary point of contact for routine administrative tasks.
- Bachelor's degree
- Over 2 years of HR share service related experience
- Proficient in Japanese - Native speaker or native level
- Excellent customer service skills
- Ability to analyze data and enter data accurately and efficiently
- Attention to detail
- Ability to determine process improvement opportunities and support change activities
- Working knowledge of Human Resources-related issues
- Skill in using MicroSoft Office applications
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
