Technical Support Expert for Video Communication Systems

4 weeks ago


Shanghai, Shanghai, China CNES Beijing Bokai Technology Co., Ltd. Full time

Company Overview:

CNES Beijing Bokai Technology Co., Ltd. is a leading technology firm dedicated to providing innovative solutions in the field of video communication.

Salary and Benefits:

We offer an attractive salary of RMB 80,000 - 120,000 per annum, depending on experience, plus a comprehensive benefits package including health insurance, retirement plan, and paid time off.

Job Description:

As a Zoom Support Specialist, you will be responsible for providing top-notch technical support and customer service to our clients, ensuring seamless video conferencing experiences.

Required Skills and Qualifications:

  • Degree in IT/Computer Science/Electronics & Communication or higher/Diploma in Computer Science
  • Fluent in English
  • Experience in Tier II level Technical Support and Customer Service
  • Experience with video and telephony-based products
  • Knowledge of firewall and networking
  • Proficiency in Zoom, Zoom market,Zoom room and Ms teams
  • Understanding of networking concepts, protocols, and troubleshooting methodologies
  • Familiarity with SIP, Telephony, and H323 Protocols
  • Relevant certifications (e.g., CompTIA Network+, Cisco CCNA)

Benefits and Perks:

In addition to the competitive salary and benefits, we also offer opportunities for professional growth and development, flexible working hours, and a dynamic work environment.

Other Opportunities:

CNES Beijing Bokai Technology Co., Ltd. values diversity and inclusion in the workplace and offers equal opportunities to all qualified candidates. If you are passionate about technology and committed to delivering exceptional results, please submit your application.



  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Lead the Way in Automated DrivingWe are looking for a seasoned AV Project Technical Support Specialize Engineer to join our Shanghai site. In this role, you will play a vital part in ensuring the success of our projects in the automotive industry.Your Key ResponsibilitiesAct as a technical expert, supporting the development, integration, testing, and...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    OverviewWe are seeking a skilled Technical Support Specialist to join our team in Shanghai. As a member of our China Local Project & Product Execution team, you will play a critical role in supporting the development, integration, testing, and delivery of Mobileye's ADAS & autonomous driving projects.


  • Shanghai, Shanghai, China Nordson Corporation Full time

    Job Summary:Nordson Corporation is seeking a Senior Technical Customer Support Expert to provide applications support to customers and distributors in the region. This role requires a strong background in semiconductor applications and technologies.Key Responsibilities:Provide expert applications advice and technical service support to distributors and...


  • Shanghai, Shanghai, China Future Group Full time

    Future Group Translation and Localization Services is seeking an expert language facilitator to join our team of professionals in providing accurate communication between non-English and English speakers.About the JobThis role involves working as an Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in a fully remote position, ensuring...


  • Shanghai, Shanghai, China Cadence Design Systems, Inc. Full time

    Cadence Design Systems, Inc. is a leading technology company that empowers innovators to create products that make a real difference.Estimated Salary Range:$130,000 - $160,000 per yearWe're seeking an experienced Principal Customer Engagement/Support Engineer to join our team. As a key member of our technical support organization, you will be responsible for...


  • Shanghai, Shanghai, China Shure Incorporated Full time

    Job Title: Video Content SpecialistOverviewThe Video Content Specialist will provide digital video production services to support marketing and communications objectives in China. They will collaborate with internal stakeholders on conceptual and stylistic design directions, and ensure that all materials support, reinforce, and align with the Company brand...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Job Description:As a Senior ADAS Engineer in our Field Support, Technical Support, & Labs team, you will be responsible for leading the development, integration, and testing of Mobileye's ADAS & parking functions.About the Role:This is an exciting opportunity to take part in the Automated Driving revolution. You will work closely with cross-functional teams...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    OverviewWe are seeking an experienced Automotive Project Manager to lead our China-based team in the development and implementation of Advanced Driver-Assistance Systems (ADAS) and Autonomous Vehicle (AV) projects. This is a fantastic opportunity to join our innovative team at Field Support, Technical Support, & Labs.Job DescriptionThe ideal candidate will...


  • Shanghai, Shanghai, China Shure Incorporated Full time

    Job DescriptionThe Digital Video Producer will be working under the supervision of the Associate Director, Digital and Performance Marketing at Shure Incorporated. The primary role is to provide digital video production services to support marketing and communications objectives in China.About the RoleThis position involves collaborating with internal...


  • Shanghai, Shanghai, China Cadence Design Systems, Inc. Full time

    Cadence Design Systems, Inc.We're looking for a skilled Digital Design Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers and internal teams.Key Responsibilities:Handle customer-reported issues and work closely with R&D managers to resolve critical...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    About the RoleWe are seeking a highly skilled Automotive Technology Project Manager to join our China Local Project & Product Execution team.Key Responsibilities:Manage the development, integration, testing, validation, and delivery of ADAS & autonomous driving projects in China.Lead internal & external development activities and coordinate tasks and...


  • Shanghai, Shanghai, China We are social Full time

    We are seeking an experienced and innovative Creative Video Content Producer to join our team at We are social in Shanghai. This exciting opportunity allows you to utilize your skills in video production, storytelling, and creativity to craft visually stunning videos that resonate with our target audience.About the RoleThe ideal candidate will possess a...


  • Shanghai, Shanghai, China Intralox Full time

    At Intralox, we are seeking a skilled Conveyor Systems Specialist to provide technical support and sales expertise in China.Job DescriptionThis role involves working closely with customers to understand their needs and providing tailored solutions using our conveyor systems. The successful candidate will have excellent communication skills, be able to travel...

  • IT Support Specialist

    4 weeks ago


    Shanghai, Shanghai, China Bureau Veritas Group Full time

    Job DescriptionAt Bureau Veritas Group, we are seeking a highly skilled IT Support Specialist to join our team. This is a fantastic opportunity for an experienced professional to work in a dynamic environment.Key Responsibilities:Provide technical assistance and support for desktop, notebook, telephones, printers, and audio/visual equipment.Analyze and...


  • Shanghai, Shanghai, China Stefanini Full time

    Job OverviewWe are seeking a skilled Corporate Desktop Support Specialist to join our team at Stefanini. This role will be responsible for providing hardware and software support services to our clients, including break/fix and troubleshooting of end-user systems, printers, and peripherals.ResponsibilitiesProvide on-site technical support to clients,...


  • Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) is dedicated to delivering measurable outcomes for brands and agencies through advertising solutions.About the RoleWe are seeking a highly skilled Strategic Video Sales Expert to join our team in driving adoption of Amazon's STV offering with advertisers. As a Principal GPM-Video Sales...


  • Shanghai, Shanghai, China Brooks Automation Full time

    About the RoleAs a Customer Support Solutions Expert at Brooks Automation, you will provide exceptional support to our clients, ensuring their satisfaction and loyalty. This role involves on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems. You will also be responsible for checking out and approving the...


  • Shanghai, Shanghai, China Stryker (Shanghai) Healthcare Products Co. Ltd. Full time

    Job DescriptionWe are seeking a highly skilled Financial System Governance Expert to join our team at Stryker (Shanghai) Healthcare Products Co. Ltd.About the RoleThis is an exciting opportunity for a seasoned professional to take charge of leading finance functions in the ERP implementation project, manage China ERP master data representing Finance, and...


  • Shanghai, Shanghai, China Allegro MicroSystems Full time

    At Allegro MicroSystems, we are passionate about providing innovative solutions that drive a safer and more sustainable future.We are seeking an experienced Systems Engineering Manager to lead our team of systems and applications engineers in strategic customer support, demonstration platform development, reference design creation, and written collateral...


  • Shanghai, Shanghai, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

    Job DescriptionThis position is responsible for delivering exceptional customer service and technical support to our valued customers. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work independently and as part of a team.Key Responsibilities:Provide expert-level technical support to customers via phone,...