Freight Operations Executive

2 months ago


Qingdao, Shandong, China DSV Full time

Employment Type:

Full Time

Core Responsibilities:

  • Oversee daily logistics operations.
  • Manage bookings and liaise with vendors, providing local standard operating procedures to new clients for ease of understanding.
  • Assist vendors in navigating local operational protocols (including customs, stuffing, etc.).
  • Verify and establish shipper and consignee account numbers for each shipment within two days of receiving the booking order.
  • Coordinate shipment operations: Secure and confirm space with carriers, keeping clients, supervisors, and overseas partners informed of any vessel delays or cancellations; escalate space issues promptly.
  • Arrange trucking, warehouse stuffing, and customs clearance; proactively address any challenges during the operational process (inform clients and supervisors of customs inspections, additional charges, or carrier-related issues).
  • Send pre-alerts to relevant parties in strict accordance with the standard operating procedures.
  • Track shipments until arrival at destination.
  • Complete the entire operational process, including freight billing with clients.
  • Update the CW1 system promptly following relevant SOPs and guidelines.
  • Keep supervisors informed of any unusual situations or issues encountered during daily operations.
  • Provide support for team members during their absence or annual leave.
  • Perform additional tasks as assigned by management.

Company Overview: DSV – Global transport and logistics



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