Freight Operations Executive
2 months ago
Employment Type:
Full TimeCore Responsibilities:
- Oversee daily logistics operations.
- Manage bookings and liaise with vendors, providing local standard operating procedures to new clients for ease of understanding.
- Assist vendors in navigating local operational protocols (including customs, stuffing, etc.).
- Verify and establish shipper and consignee account numbers for each shipment within two days of receiving the booking order.
- Coordinate shipment operations: Secure and confirm space with carriers, keeping clients, supervisors, and overseas partners informed of any vessel delays or cancellations; escalate space issues promptly.
- Arrange trucking, warehouse stuffing, and customs clearance; proactively address any challenges during the operational process (inform clients and supervisors of customs inspections, additional charges, or carrier-related issues).
- Send pre-alerts to relevant parties in strict accordance with the standard operating procedures.
- Track shipments until arrival at destination.
- Complete the entire operational process, including freight billing with clients.
- Update the CW1 system promptly following relevant SOPs and guidelines.
- Keep supervisors informed of any unusual situations or issues encountered during daily operations.
- Provide support for team members during their absence or annual leave.
- Perform additional tasks as assigned by management.
Company Overview: DSV – Global transport and logistics
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