Service Sales and Operations Director

1 week ago


Shanghai, Shanghai, China Universal-Robots Full time
Job Title: Service Sales and Operations Director

Universal Robots, a leading provider of collaborative robots, is seeking an experienced Service Sales and Operations Director to lead our service organization in China. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and developing strategic partnerships.

Key Responsibilities:
  • Lead the service sales and operations team in China, driving sales growth and improving customer satisfaction.
  • Develop and implement a comprehensive service strategy, including sales, training, and customer success initiatives.
  • Collaborate with cross-functional teams to drive commercial excellence and customer reach capacity.
  • Manage and grow the business for established and new customers, creating and implementing sales strategies using strategic sales tools and processes.
  • Develop relationships at all levels within customers' organizations and within Universal Robots.
Requirements:
  • 5+ years of experience in capital equipment or service sales or marketing, with a strong background in the robotics or automation industry.
  • Proven ability to drive long sales cycles and design-ins.
  • Excellent communication and analytical skills.
  • BSEE or equivalent work experience, MBA a plus.
What We Offer:
  • A dynamic and growing company with a strong commitment to innovation and customer satisfaction.
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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