Senior Service Consultant

3 days ago


Shenzhen, Guangdong, China Amazon (Shanghai) International Trading Co., Ltd Full time
Job Title: Senior Service Consultant

Amazon (Shanghai) International Trading Co., Ltd is seeking a highly skilled Senior Service Consultant to join our team. As a key member of our Service+ team, you will be responsible for developing and implementing strategies to support the growth of our cross-border e-commerce business.

Key Responsibilities:
  • Develop a deep understanding of Amazon's cross-border e-commerce business, including seller lifecycles, demand, and pain points.
  • Provide strategic recommendations to help manufacturers and brand owners develop and optimize their business on Amazon.
  • Assist the Amazon leadership team in developing overall strategy, roadmap, and deliverables.
  • Build and lead a high-performing team by hiring top talent and installing Amazon culture in the office.
  • Collaborate with cross-functional teams, including global product teams, marketplace category teams, and China region development team, to drive Paid Account Service product adoption.
  • Develop and implement strategies to improve seller enrollment and conversion rates.
Requirements:
  • Rich sales and BD experience.
  • Natural leadership skills with experience in recruiting and training high-performing teams.
  • Excellent analytical and planning abilities to design and oversee programmatic business development efforts.
  • Strong persuasion skills to drive consensus across multiple stakeholders.
  • Able to thrive in a dynamic, constantly evolving team environment.
Preferred Qualifications:
  • 8+ years of experience in partner management within e-commerce or technology sectors.
  • Demonstrated track record of winning/establishing strategic relationships with enterprise customers/partners and/or brand owners.
  • Ability to think strategically and execute methodically.


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