Balenciaga Store Manager

1 week ago


Shanghai, Shanghai, China BALENCIAGA FASHION SHANGHAI CO. LTD Full time

About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Balenciaga Fashion Shanghai Co. Ltd. As a Store Manager, you will be responsible for overseeing the daily operations of the store, including sales, visual merchandising, and customer service.

Key Responsibilities

  • Manage a retail sales team to achieve sales targets and provide excellent customer service
  • Oversee daily store operations, including inventory management, staff training, and complaints handling
  • Lead and motivate the retail sales team to achieve sales targets and provide excellent customer service
  • Ensure operational effectiveness and efficiency in accordance with Balenciaga's standards and requirements
  • Attract, develop, and retain talent by creating a positive work environment and a feedback culture

Requirements

  • Prior experience in retail and customer services industry with people and store operation management
  • Inclusive leadership style and excellent organizational skills
  • Adaptability, persuasiveness, risk-taking, and dynamic
  • High sensitivity to clients' experiences and loyalty
  • Good command of both spoken and written English and Chinese
  • Good PC skills such as MS Office and other digital tools

About Us

Balenciaga is committed to fostering a diverse workforce and believes that diversity in all its forms enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors.


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