Service Sales Manager

3 days ago


Shanghai, Shanghai, China Universal-Robots Full time
Job Title: Service Sales Manager

Universal Robots, a leading provider of collaborative robots, is seeking an experienced Service Sales Manager to lead our service organization in the China region. As a key member of our team, you will be responsible for driving sales growth, developing and executing service strategies, and building strong relationships with customers and partners.

Key Responsibilities:
  • Develop and execute service sales strategies to drive revenue growth and customer satisfaction.
  • Lead a team of service sales representatives, training, and delivery engineers to achieve sales targets and customer satisfaction goals.
  • Collaborate with cross-functional teams to develop and implement service offerings, pricing strategies, and sales processes.
  • Build and maintain strong relationships with customers, distributors, and system integrators to drive sales growth and customer satisfaction.
  • Develop and manage service budgets, forecasts, and performance metrics to ensure alignment with business objectives.
  • Stay up-to-date with industry trends, competitor activity, and market developments to inform service sales strategies and tactics.
Requirements:
  • 5+ years of experience in service sales, marketing, or a related field, preferably in the robotics or automation industry.
  • Proven track record of driving sales growth, developing and executing service strategies, and building strong relationships with customers and partners.
  • Strong analytical, problem-solving, and communication skills, with the ability to work independently and collaboratively as part of a team.
  • Valid driver's license and willingness to travel 50% or more.
Preferred Qualifications:
  • BSEE or equivalent work experience, with an MBA a plus.
  • Experience with service sales tools, processes, and technologies, such as CRM systems and sales force automation.
  • Knowledge of commercial compliance and risk management principles and practices.

What We Offer:
Universal Robots offers a competitive salary, bonus structure, and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for service sales and customer satisfaction, we encourage you to apply for this exciting opportunity.


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