Logistics Customer Care Professional
1 month ago
You will be part of our customer-centric team at Kuehne+Nagel, where you will leverage your expertise to deliver exceptional customer experiences.
As a key member of the Customer Care Team, your primary focus will be on providing top-notch support to our customers. Your strong knowledge of forwarding and market trends will enable you to provide front-line assistance, ensuring customer satisfaction with our products, services, and features.
To drive customer engagement and retention, you will work closely with Field Sales and the Operational Care Center (OCC). You will establish and strengthen operational relationships with customer contacts through daily interactions, regular care visits, and proactive advising and consulting.
Your responsibilities will include:
- Qualifying customer inquiries and providing quotations within the given price band, in line with decision-making guidelines.
- Supporting customer onboarding by transferring customer requirements into KN systems alongside initial customer orders.
- Qualifying and entering customer orders into the operational execution process.
- Collaborating with Finance to adjust credit limits based on daily business development and coordinating measures in case of challenges.
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Sea Logistics Customer Care Specialist
7 months ago
Changning Qu, China Kuehne+Nagel Full timeJOB DESCRIPTION You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence. Your role You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers...
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Logistics Manager
2 months ago
Changning Qu, China Kuehne+Nagel Full timeJob Description: As our new National Sea Logistics LCL Manager, you will play a key role in driving the development and implementation of our Less Than Container Load (LCL) product strategy. You will lead cross-functional teams to ensure the delivery of customer and operational excellence, focusing on developing and maintaining strong relationships with...
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Air Logistics Pricing Expert
2 months ago
Changning Qu, China Kuehne+Nagel Full timeRole OverviewAs an Air Logistics Pricing Specialist, you will be responsible for delivering pricing support to business development, ensuring that pricing solutions are offered to customers and carriers.Key ObjectivesSolicit customer information to provide appropriate pricing solutions.Incorporate carrier updates and market changes into pricing...
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Changning Qu, China Kuehne+Nagel Full timeJob DescriptionYou will be part of our Customer Implementation Team, bringing your project leadership expertise and skills to deliver Operational Excellence.Your Key Responsibilities:Support customer care locations and operational care centers by working with internal and external stakeholders to capture, validate, document, and train based on customer...
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Changning Qu, China Kuehne+Nagel Full timeKuehne+Nagel is seeking a skilled Air Logistics Pricing Specialist to join our team in delivering exceptional pricing expertise and driving growth objectives.Job SummaryThis role involves collaborating with various internal and external stakeholders to support business development through pricing solutions. The ideal candidate will possess strong pricing...
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Air Logistics Pricing Specialist
5 months ago
Changning Qu, China Kuehne+Nagel Full timeJOB DESCRIPTION You will be part of our Air Logistics team, adding your pricing expertise + skills to the delivery of our growth objectives. Your role Your primary objective will be to deliver against our growth strategy by ensuring that pricing support to business development is a priority + key factor in gaining + retaining will do this by working...
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Project Logistics Customer Excellence Specialist
7 months ago
Changning Qu, China Kuehne+Nagel Full timeJOB DESCRIPTION You will be part of our Customer Excellence team, adding your expertise + skills to the delivery of Customer + Operational Excellence. Your Role Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence. Your role is to provide helpful information, answering questions...
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Changning Qu, China Kuehne+Nagel Full timeJOB DESCRIPTION You will be joining our Customer Implementation Team to add your project leadership expertise + skills to the delivery of Operational Excellence. Your Role You will support customer care locations (CCL) + operational care center (OCC) colleagues by working with internal + external stakeholders to capture, validate, document + train based...
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Changning Qu, China Kuehne+Nagel Full timeJob DescriptionYou will be part of our Customer Excellence team, playing a key role in delivering exceptional customer and operational experiences.Your primary objective will be to oversee the transportation of all orders, ensuring high levels of customer satisfaction while maximizing order profitability.Your responsibilities will include:Making arrangements...
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National Sea Logistics Trade Lane Manager
4 months ago
Changning Qu, China Kuehne+Nagel Full timeJOB DESCRIPTION You will be part of our Sea Logistics team, adding your leadership expertise + skills to the delivery of growth + customer base. Your Role You will be responsible for steering + leveraging the capabilities of your direct team, sales channels + our network by focusing on customer engagement, satisfaction + reactivation of customers...
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Senior Trade Lane Manager
1 month ago
Changning Qu, China Kuehne+Nagel Full timeJob DescriptionYou will be part of our Sea Logistics team, adding your leadership expertise and skills to the delivery of growth and customer base.Your role will involve steering and leveraging the capabilities of your direct team, sales channels, and our network by focusing on customer engagement, satisfaction, and reactivation of customers through high...
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Insurance Risk Management Expert
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Commercial Sales Manager
2 months ago
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Customer Support Specialist
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Haidian Qu, China airbus Full timeJob Overview:A career-defining opportunity has arisen for a highly motivated and results-driven Customer Support Specialist to join our team in the aviation industry.About the Role:We are seeking an exceptional individual with strong technical knowledge, excellent communication skills, and a passion for delivering outstanding customer service. As a Customer...
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Finance BP, China
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Changning District, China Maquet (Shanghai) Medical Equipment Co., Full timeWith a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. ...
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Operational Account Development Specialist
1 month ago
Changning Qu, China Kuehne+Nagel Full timeAt Kuehne+Nagel, we are seeking an Operational Account Development Specialist to join our International Supply Chain team.We offer a competitive salary of $80,000 - $110,000 per year, depending on experience and qualifications.About the RoleThis is an exciting opportunity for a skilled professional to develop and maintain expert knowledge of customers'...
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Changning Qu, China Hydrafacial Trading (Shanghai) Co Ltd (China) Full timeJob DescriptionWe are seeking a highly motivated and results-driven Senior Sales Development Manager to join our team at Hydrafacial Trading (Shanghai) Co Ltd in China.Job SummaryThe ideal candidate will possess over three years of experience in sales, with exceptional communication skills and a strong customer service mindset. They will be responsible for...
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Capital Sales and Business Development Director
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Changning Qu, China Hydrafacial Trading (Shanghai) Co Ltd (China) Full timeAbout Hydrafacial Trading (Shanghai) Co LtdWe are a dynamic company dedicated to providing innovative solutions in the aesthetics market.Salary:$80,000 - $110,000 per yearJob Description:Sales and Business Development RoleWe are seeking a Capital Sales Manager to focus on selling capital equipment into aesthetic practices, med-spas, and resort spas.The...
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Changning Qu, China Shell Full timeAre you looking to accelerate your career in sales and marketing?About the RoleWe are seeking an experienced Business Development Manager to join our PCMO lubricants team in Henan Province. As a key member of our commercial team, you will be responsible for developing and executing business plans to drive growth and revenue in the region.In this role, you...
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Supply Engineer Team Leader
7 months ago
Haidian Qu, China airbus Full timeJob Description: AccountabilitiesThe Supply Engineering team contributes as a key stakeholder of the Customer Care Centre in the resolution of supply related topics (A/C Structure parts, system, and tooling) to better support, satisfy and retain our Customer. The technical expertise and advice will be used to enable the best possible supply solution for the...