Senior Account Manager, ESM SAM T1

2 weeks ago


Shenzhen, Guangdong, China Amazon (Shanghai) International Trading Co., Ltd. [Shenzhen Branch] Full time
Job Summary

The Account Manager (AM) plays a pivotal role in providing value-added services with holistic account management support. Key responsibilities include monitoring and maintaining performance, working with clients to improve performance, proactively identifying and addressing issues that may impact revenue generation, managing relationships with key accounts, and developing strategies to maximize these relationships. The AM will work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.

Key Responsibilities
  • Monitor and maintain account performance, working with clients to improve performance
  • Proactively identify and address issues that may impact revenue generation
  • Manage relationships with key accounts and develop strategies to maximize these relationships
  • Work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives
Requirements
  • 3+ years of digital advertising and client-facing roles experience
  • Bachelor's degree
  • Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
  • 3+ years of client or vendor-facing roles with a focus on relationship management and negotiation skills experience
  • Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights


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