Housekeeping Operations Director
1 month ago
JOB SUMMARY
Responsible for overseeing and implementing effective housekeeping operations within Marriott International.
RESPONSIBILITIES
• Directs housekeeping staff to ensure exceptional cleanliness and maintenance standards throughout property guest rooms, public space, and associate areas.
• Manages and coordinates housekeeping activities, including laundry, recreation, and health club services.
• Develops and implements strategies to improve guest satisfaction and financial performance of the department.
• Conducts regular inspections to verify compliance with housekeeping policies, standards, and procedures.
• Empowers associates to provide exceptional customer service and resolves guest complaints effectively.
• Partners with Front Office to ensure seamless communication and operational efficiency.
QUALIFICATIONS
• High school diploma or GED; 2 years experience in housekeeping or related field.
• OR
• 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field; no prior work experience required.
OUR COMMITMENT TO YOU
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and fostering an inclusive culture.
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