Service Manager

1 week ago


Shanghai, Shanghai, China Shangri-La Full time

We are seeking a highly skilled and experienced professional to join our team as a Service Manager at Shangri-La.

About the Role:

The successful candidate will be responsible for ensuring the smooth operation of our hotel's services, including housekeeping, front desk, and concierge. They will work closely with our team to deliver exceptional guest experiences and maintain the highest standards of quality and service.

Key Responsibilities:

  • Minimum 1 year's experience in a similar position in a 5-star international hotel, preferably with hotel pre-opening experience.
  • Excellent interpersonal and communication skills.
  • Strong execution and follow-up skills.
  • Adequate working knowledge of housekeeping and related areas.

What We Offer:

As a Service Manager at Shangri-La, you will have the opportunity to work with a dynamic and experienced team, develop your skills and knowledge, and contribute to the success of our hotel. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.


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