Field Measures Implementation Specialist

6 days ago


Beijing, Beijing, China Mercedes-Benz Full time

Job Summary

We are seeking a highly skilled professional to join our team as a Field Measures Implementation Specialist. This role will be responsible for managing the launch and implementation of new field measures, supervising the implementation of field measures, and coordinating regional resources to improve dealer performance.

Key Responsibilities

  • Manage the preparation and launch of new field measures to ensure timely and effective implementation.
  • Supervise the implementation of field measures to ensure targets are met and dealer performance is improved.
  • Coordinate regional resources to support dealer performance and implement field measures.
  • Communicate with authorities regarding recall-related policies and operations.

Task Description

Recall and Service Measure Implementation

  • Organize recall launch preparation with legal counsel, PR, Technical Service, and other relevant departments.
  • Manage recall-related filing to ensure authority requirements are met.
  • Communicate with Chinese authorities in cooperation with technical experts regarding recall plans and implementation.
  • Organize and implement service measures to improve dealer performance.

Dealer Performance Supervision and Improvement

  • Monitor dealer performance for individual recalls and service measures.
  • Work out solutions to improve dealer performance.

Authority Communication

  • Communicate with Chinese authorities to ensure prompt replies to authority requirements.
  • Coordinate a solid communication strategy to handle authority investigations.
  • Follow up on new requirements for recall-related regulations and work out handling strategies with relevant stakeholders.

Qualifications

  • Bachelor's degree or above in automotive, mechanical, or electrical engineering.
  • Minimum 4 years of working experience in the automotive industry.
  • Fluent English writing and speaking skills.
  • Good communication skills.


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