Customer Success Account Director
2 weeks ago
As a Customer Success Account Director at Microsoft, you will be the driving force behind our customers' success. You will lead a team of Customer Success Account Managers, guiding them to deliver exceptional customer experiences and drive business growth.
Key Responsibilities:- Lead a team of Customer Success Account Managers to achieve customer success and business growth objectives.
- Develop and execute customer success strategies to drive business growth and customer satisfaction.
- Collaborate with cross-functional teams to ensure seamless customer experiences.
- Monitor and analyze customer data to identify trends and areas for improvement.
- Develop and implement process improvements to enhance customer success and efficiency.
- 8+ years of experience in customer success, account management, or a related field.
- Proven track record of driving customer success and business growth.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze complex customer data and develop actionable insights.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
Join our team of customer success experts and help us empower every person and organization on the planet to achieve more.
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Customer Success Account Director
4 weeks ago
Beijing, Beijing, China Microsoft Full timeJob Title: Customer Success Account DirectorAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Customer Success Account Director, you'll play a pivotal role in shaping the customer journey, ensuring that every interaction delivers value and reinforces our position as a leader in customer...
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Customer Success Account Director
1 month ago
Beijing, Beijing, China Microsoft Full timeJob Title: Customer Success Account DirectorAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Customer Success Account Director, you'll play a pivotal role in shaping the customer journey, ensuring that every interaction delivers value and reinforces our position as a leader in customer...
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Customer Success Account Director
2 weeks ago
Beijing, Beijing, China Microsoft Full timeJob DescriptionMicrosoft is seeking a highly skilled Customer Success Account Director to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer success and growth across our cloud services.Key Responsibilities:Develop and execute customer success plans to drive growth and retentionBuild and maintain...
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Customer Success Account Director
2 months ago
Beijing, Beijing, China Microsoft Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Success Account Director to join our team at Microsoft. As a key member of our Customer Success organization, you will be responsible for driving growth and fostering long-term partnerships with our most critical and impactful customers.About the RoleIn this role, you will directly manage a...
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Associate Director, Customer Success
3 weeks ago
Beijing, Beijing, China NielsenIQ Full timeJob Title: Associate Director, Customer SuccessAbout the Role:We are seeking an experienced Associate Director, Customer Success to join our team at NielsenIQ. As a key member of our customer success team, you will be responsible for delivering exceptional client service and ensuring maximum client satisfaction.Key Responsibilities:Develop and execute client...
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Associate Director, Customer Success
2 weeks ago
Beijing, Beijing, China NielsenIQ Full timeJob Title: Associate Director, Customer SuccessAt NielsenIQ, we are seeking an experienced Associate Director, Customer Success to join our team. As a key member of our organization, you will be responsible for delivering exceptional client experiences and driving business growth through strategic partnerships.Key Responsibilities:Develop and execute client...
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Associate Director, Customer Success
2 weeks ago
Beijing, Beijing, China NielsenIQ Full timeJob DescriptionAs an Associate Director, Customer Success at NielsenIQ, you will be responsible for delivering exceptional client experiences and driving business growth through strategic partnerships.Key Responsibilities:Develop and execute comprehensive client engagement strategies to drive business outcomesLead cross-functional teams to deliver...
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Customer Success Account Manager
2 weeks ago
Beijing, Beijing, China Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is a global team of over 18,000 employees responsible for creating a differentiated and connected customer experience. As a Cloud Solutions Delivery Lead, you will play a key role in helping our strategic enterprise customers achieve their cloud transformation goals.The Global Customer...
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Customer Success Manager
4 weeks ago
Beijing, Beijing, China Clarivate Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Clarivate. As a key member of our Customer Success Academia & Government APAC team, you will be responsible for driving customer value realization, growth, and renewals.Key ResponsibilitiesEmpower customers to achieve their business outcomes by implementing success...
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Customer Success Executive
2 months ago
Beijing, Beijing, China Thermo Fisher Scientific Full timeLocation: Guangzhou/CAD Join our dynamic team at Thermo Fisher Scientific Inc. as an Account Manager and contribute to our mission in the [specific division]. We are seeking a highly motivated individual to oversee customer accounts and deliver outstanding service to achieve and surpass sales objectives. Discover Your Impact: As an Account Manager, you will...
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Customer Success Professional
3 weeks ago
Beijing, Beijing, China AppsFlyer Full timeUnlock Your Potential as a Customer Success Manager at AppsFlyerAre you a customer success expert looking to take your career to the next level? Do you have a passion for mobile analytics and a deep understanding of the gaming industry? We're seeking a highly skilled Customer Success Manager to join our team at AppsFlyer.Key Responsibilities:Develop in-depth...
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Customer Success Manager
3 weeks ago
Beijing, Beijing, China AppsFlyer Full timeUnlock Customer Success with AppsFlyerAs a Customer Success Manager at AppsFlyer, you will be the go-to expert for our customers, helping them get the most out of our product. Your mission will be to build strong relationships, identify and solve complex problems, and provide top-notch support and service.Key Responsibilities:Develop in-depth knowledge of...
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Customer Success Professional
1 month ago
Beijing, Beijing, China AppsFlyer Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at AppsFlyer. As a key member of our customer-facing team, you will be responsible for delivering exceptional support and service to our customers, ensuring their success with our products and services.Key ResponsibilitiesDevelop in-depth knowledge of AppsFlyer's product...
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Customer Success Professional
4 weeks ago
Beijing, Beijing, China AppsFlyer Full timeUnlock Your Potential as a Customer Success Manager at AppsFlyerAre you a customer success expert looking to take your career to the next level? Do you have a passion for mobile analytics and a deep understanding of the gaming industry? We're seeking a highly skilled Customer Success Manager to join our team at AppsFlyer.What You'll Do:Develop in-depth...
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Customer Success Manager
2 weeks ago
Beijing, Beijing, China AppsFlyer Full timeUnlock Customer Success with AppsFlyerAs a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships and product expertise.Key Responsibilities:Develop in-depth knowledge of AppsFlyer's product offerings and stay up-to-date on product releases and new...
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Customer Success Partner Advisor
2 weeks ago
Beijing, Beijing, China SAP Full timeUnlock Your Potential as a Customer Success Partner AdvisorAt SAP, we're committed to helping our customers achieve success with our Concur solutions. As a Customer Success Partner Advisor, you'll play a critical role in developing high-trust relationships with our key customers, driving revenue growth, retention, and relationship health.Key...
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Customer Success Manager
4 weeks ago
Beijing, Beijing, China goFLUENT Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at goFLUENT. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, driving customer satisfaction and loyalty, and identifying opportunities for growth and expansion.Key...
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Customer Success Partner Advisor
3 weeks ago
Beijing, Beijing, China SAP Full timeUnlock Your Potential with SAPAt SAP, we're on a mission to help the world run better. As a Customer Success Partner Advisor, you'll play a critical role in driving business growth and customer satisfaction. Our team is passionate about delivering exceptional results and making a meaningful impact.Key Responsibilities:Develop and execute account growth...
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Customer Success Partner Advisor
2 months ago
Beijing, Beijing, China SAP Full timeUnlock Your Potential with SAPAt SAP, we're passionate about empowering our customers to achieve success. As a key member of our team, you'll play a vital role in helping our clients maximize the value of our solutions.Key Responsibilities:Develop and maintain strong relationships with our enterprise customersDrive revenue growth and retention through...
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Enterprise Account Success Lead
2 months ago
Beijing, Beijing, China Microsoft Full timeOverview At Microsoft, we are dedicated to creating an exceptional customer experience through our Customer Experience & Success (CE&S) organization, which encompasses over 18,000 employees globally. Join us in our mission to provide not only industry-leading products and services but also a uniquely connected customer journey. The Global Customer...